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Practice Supervisor

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Professional/Non-Clinical

Department: ENT

Union: No

Position: Full Time

Hours: Monday - Friday 8:30a-5p

Shift: Day

Req #: 43678

Posted Date: Sep 03, 2025

Hiring Range: $29.29-$36.82

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30293) Internal Applicant link

Job Details:

Job Summary:

The Practice Supervisor is responsible for coordination of day-to-day operations and provides administrative support to the practice administrator and clinical providers.

Responsibilities:

+ Plans, coordinates, and provides day-to-day supervision necessary to run an effective and efficient medical practice.

+ Acts as a consultant and clinical resource to providers through provision of patient care and coordination of care.

+ Supervises and coordinates activities of the office staff, including work assignments, breaks, lunches, and weekly schedules.

+ Resolves office issues and keeps lines of communication open with staff to ensure high employee morale and a professional atmosphere. Serves as a liaison between staff and management to identify issues that require attention, solve problems, and review overall operations.

+ Oversees patient check in, check out procedures, and scheduling.

+ Handles patient questions, concerns, and complaints in a professional manner.

+ Monitors inventory of medical/office supply and places orders if necessary.

+ Maintains good working relationships and effective communication both within the department and with other departments.

+ Confers with external parties, Practice Administrator and IT to resolve technical problems related to facilities management, computers, and other office equipment.

+ Participates in providing/seeking opportunities for continuing education to staff, performance improvement, and continuous quality improvement activities for the office.

+ Monitors performance regularly and conducts annual performance evaluations on all staff.

+ Collaborates with Human Resources on employee relations issues, compensation, employment policies, etc.

+ Maintains a professional appearance and a clean, safe environment.

+ Respects patients by recognizing their rights; maintaining confidentiality.

+ Utilizes technology, including specialized software as applicable, to maximize productivity.

+ Performs word processing; creates Excel spreadsheets and PowerPoint presentations; prepares reports.

+ Develops and maintains electronic files as necessary.

+ Prioritizes and manages multiple projects simultaneously; solicits, researches, and compiles supporting materials for projects; follows through on issues in a timely manner.

+ Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.

+ Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

+ Other duties as assigned.

Qualifications/Requirements:

Experience:

Minimum of one (1) year of medical office experience required. Previous medical administration/management experience preferred.

Education:

High school diploma or equivalent required. Associated Degree, preferred.

Licenses / Certifications:

Other:

Proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point).

About Us:

NorthEast Provider Solutions Inc.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

+ Health Insurance

+ Dental

+ Vision

+ Retirement Savings Plan

+ Flexible Savings Account

+ Paid Time Off

+ Holidays

+ Tuition Reimbursement

External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30293) Internal Applicant link

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