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Summary This position is located in the Architect of the Capitol (AOC), Office of the Chief of Operations, Superintendent, Senate Office Buildings, Assistant Superintendent, Facilities Support Division, Service Center Branch. Responsibilities The incumbent serves as the Building Services Supervisor and is responsible for the overall management, direction, and supervision of building services programs for the Senate Office Buildings. The Supervisor ensures responsive, high-quality service delivery for Members of the Senate and their staff by overseeing work request systems, coordinating inspections, directing emergency response, and supervising a team of building service professionals. The duties below are listed as a GS-13. Major Duties: Plans, directs, and monitors the work of Service Center staff, establishing work priorities, resources, and schedules to accomplish recurring and special projects. Oversees processes for receiving and managing repair, maintenance, and tenant service requests from Senators and their staff. Ensures accurate entry, tracking, and closeout of work orders in the Computer Aided Facility Management (CAFM) system. Trains and manages staff on work order entry, service tracking, and workflow processes. Coordinates with CAFM administrators to improve functionality and reporting. Directs and oversees room reservations and special event requests, ensuring professional client communication and collaboration with other Divisions to support events. Supervises building inspections to ensure routine and scheduled inspections are performed, standards are met, and corrective actions are taken. Oversees Contracting Officer Representatives (CORs), maintains COR certification, and monitors contract compliance. Establishes records management systems for work orders, requisitions, contracts, inspections, and special event requests. Uses data for decision making and process improvements. Coordinates emergency response activities within Senate Office Buildings jurisdiction, including evacuation, shelter in place, and coordination with U.S. Capitol Police. Ensures compliance with safety standards by conducting inspections, reviewing incident reports, and directing corrective actions. Supervises a team of facility management professionals, including Local 626 Union employees. Provides coaching, mentoring, and performance management. Plans work assignments, establishes priorities, evaluates performance, and conducts mid-year and annual reviews. Interviews candidates, makes recommendations on appointments, promotions, reassignments, and awards. Hears and resolves employee complaints, grievances, and disciplinary issues within delegated authority. Coordinates with senior leaders across Divisions, the AOC Front Office, and oversight entities. Promotes team building, equity in performance standards, and continuous process improvement. Ensures subordinates comply with OSHA, Office of Congressional Workplace Rights, and AOC safety regulations, including proper PPE use. Requirements Conditions of Employment You must be able to pass a drug test. Your resume and question responses must demonstrate the job-related KSAs. You must meet the definition of specialized experience. Subject to background investigation and favorable adjudication. A citizen of the United States; A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or A person who is currently an officer or employee of the Government of the United States. Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM qualification standards Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-12 grade level must have at least 52 weeks of specialized experience equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position is defined as the following: (experience must be reflected in resume) Managing or coordinating building services programs (work orders, inspections, tenant requests, or special events.); Using Computer Aided Facility Management (CAFM) to track work orders and service requests; Supervising staff or contractors in the delivery of building support services; and Applying policies and procedures to ensure compliance with safety, budget, or performance standards. Candidates for the GS-13 grade level must have at least 52 weeks of specialized experience equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position is defined as the following: (experience must be reflected in resume) Overseeing a comprehensive building services program across multiple service functions (maintenance, inspections, emergency response, etc.); Supervising subordinate supervisors and staff, including union employees; Managing contracts, budgets, and resources to deliver building service programs effectively; and Serving as a technical advisor and program manager for senior leadership, providing strategic analysis and recommendations to improve efficiency and service delivery. Education Note: Education may not be substituted for specialized experience at these grade levels. Additional Information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit OPM vet guide If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test. The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc\_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol. Note: Please be advised that federal retired annuitant candidates may only be considered as a temporary employee if the role can be filled in that capacity.