• Office Clerk - Seasonal

    Banco Popular Puerto Rico (Santurce, PR)


    Date: Sep 11, 2025

    Location:

    San Juan-Santurce, PR

     

    Company: Popular

     

    Workplace Type: On-site

     

    Office Clerk - Seasonal

     

    Job Type

     

    Full-Time Seasonal (Non-Exempt)

     

    Work Schedule

     

    Monday to Friday from 7:30 a.m. to 4:30 p.m.

    General Description

    The Foreign Exchange Department is responsible for buying and selling most major foreign currencies to both internal and external customers. It advises customers on which foreign exchange products are most suitable for their needs, while ensuring optimal customer service and satisfaction. The department also supports branches and other departments with foreign exchange transactions for both commercial and non-commercial clients. All operations must comply with departmental guidelines, internal policies, procedures, and regulatory requirements, including OFAC verification.

     

    Essential Duties and Responsibilities

     

    + Attentively listen to customers to address any questions or concerns they may have.

    + Provide orientation and product descriptions to help customers identify which product best meets their needs.

    + Proactively prevent and resolve customer issues.

    + Apply sales and customer service skills effectively.

    + Execute foreign exchange transactions and services in accordance with bank policies, procedures, and applicable legal and regulatory requirements.

    + Maintain the appropriate amount of cash in the teller area and ensure it is secured following safety and security protocols.

    + Manage a reasonable inventory of various foreign currencies.

    + Prepare trade ticket quotes for credit transactions. Investigate unidentified transactions with the sending bank and follow up until resolution is achieved.

    + Sell excess foreign currencies to bank agents. Perform spot purchases to cover wire transfers and manage currency positions between the bank’s foreign accounts.

    + Provide operational support for wire transfer processes.

    Supervisory Responsibilities:

    This job has no supervisory responsibilities.

    Education

    Completion of at least 60   credits approved from a university or Accredited Institution   or equivalent combination of education and experience.

    Experience

    At least one year of related experience.Teller experience is preferred.

    Other Qualifications

    + Strong analytical skills and the ability to verify data integrity.

    + Positive attitude, active listening skills, and attention to detail.

    + Initiative and sound judgment in problem-solving and decision-making within assigned responsibilities.

    + Excellent interpersonal and communication skills when interacting with colleagues and customers.

    + Strong organizational skills with the ability to prioritize tasks, work under pressure, and meet deadlines.

    + Team-oriented mindset with the ability to collaborate effectively.

    + Proficiency in various systems, including but not limited to Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint).

    + Demonstrates the ability to present numerical data clearly and accurately.

     

    Values

     

    1. Passion for People

    3. Succeed Together

    2. Own Every Moment

    4. Build the Future

    Additional Requirements

    The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

     

    Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

    ABOUT US

    Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

     

    As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

     

    We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

     

    If you have a disability or need more information about requesting an accommodation, please contact us [email protected] email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

     

    Are you ready for a rewarding career?

    Popular is an Equal Opportunity Employer

    Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com.

     

    Connect with us!

     

    LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/)

     

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