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At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA Services currently seeks a **Sr. Digital Product Designer** to join our team working remotely. There is minimal travel involved to one of the hospital sites.

_T_** **_his contract opportunity_** **_is allowing W2 only, no Agency or C2C, Sponsorship due to company policy._

Job Description:

The Digital Experience & Research (xRD) team is seeking a skilled Senior Research and Design Specialist to support our Clinical portfolios. You will play a pivotal role in creating user-centered experiences for clinicians and staff. Working closely with product management, design leadership and development teams, you will ensure that our applications and technology-enabled clinical workflows best support care teams in delivering quality care and are aligned with the mission of delivering compassionate care. This is an exciting opportunity to directly impact healthcare delivery by shaping innovative clinical experiences.

The company is one of the largest non-profit healthcare systems in the United States, committed to providing compassionate care for all individuals, particularly those facing poverty and vulnerability. We leverage human-centered design, data, and technology to create innovative products that transform healthcare experiences.

Our multidisciplinary Experience Research and Design (xRD) team applies human-centered design principles to understand user needs, explore solutions, and bring valuable products to market. Our vision is to design seamless, end-to-end healthcare and patient experiences by creating a cohesive ecosystem of well-designed applications, products, and services that prioritize user needs at every stage of development. Working collaboratively with product management, clinicians, engineers, and other teams, we contribute to experience strategy, continually delivering value to the organization’s mission and growth.

Job Duties:

-Lead end-to-end research and design efforts from discovery to delivery, including scoping, planning, workshop facilitation, prioritization, tracking, and managing multiple projects simultaneously

-Plan and conduct generative and evaluative research; synthesize and communicate actionable findings effectively; produce research artifacts such as journey maps and reports

-Meet with stakeholders and users to identify research and design opportunities

-Partner with multiple product pods, working closely with product, engineering, and other designers to create concepts and designs, gather feedback and rapidly iterate, set OKRs, and measure work

-Ensure designs are informed by research and address business and stakeholder needs

-Follow established research and design processes and ensure designs are aligned with design systems and standards

-Deliver design assets, including experience visions, wireframes, prototypes, and flow diagrams

-Contribute to the research and design community of practice and advocate for human-centered design practices

Minimum Job Qualifications

-Bachelor’s degree or equivalent experience in Interaction Design, UX Design, Human-Computer Interaction, or a related field

-4+ years of professional experience in research, service design, systems thinking, and/or product design

-4+ years of Strong knowledge of human-centered design (HCD) principles and experience applying a variety of methods to meet the needs of users and business stakeholders

-4+ years Experience conducting research, from informal user feedback sessions to structured qualitative studies, including interviews and evaluative research

-4+ years xperience designing within complex ecosystems, such as omnichannel services, in-house applications, or office, clinical, or enterprise software

-2+ years of experience with Figma and FigJam

-Portfolio required: Please include a link to your portfolio in your resume, including both research and design case studies or examples. You may redact any case study or create your own if needed.

Preferred and Soft Skills:

-Experience working in an innovation pod or start-up environment

-Experience designing integrations using established design systems and libraries; familiarity with EHR design systems is a plus

-Experience designing for healthcare systems and clinical workflows is a plus

-Experience with quantitative research methods is a plus

-Experience designing AI-enabled applications is a plus

-Ability to work in ambiguous spaces, identify design opportunities, and iteratively evaluate and refine concepts

-Proven ability to collaborate with cross-functional teams, including product managers, engineers, and executive stakeholders such as Chief Medical Officer, and to manage research and design feedback

-Strong facilitation, communication, and storytelling skills, with the ability to incorporate the voice of the user, articulate the value of -HCD, and tie back to business outcomes

-Ability to manage multiple projects simultaneously

-Experience mentoring other researchers and designers

Travel

-Some limited travel may be required for research, on-site meetings, and team-building activities.

Milwaukee, WI

Appleton, WI

Austin, TX

Cedar Park, TX

Evansville, IN

Indianapolis, IN

Nashville, TN

Murfreesboro, TN

Jacksonville, FL

Pensacola, FL

Hoffman Estates, IL

Chicago, IL

Wichita, KS

Manhattan, KS

Jenks, OK

Tulsa, OK

Baltimore, MD

Catonsville, MD

Henderson, KY

About NTT Data :

NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $66-70 hr W2 (no C2C, Agency). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

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