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Job Description

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access Leadership

**Work Type:** Full Time (Total FTE between 0.9 and 1.0)

**Shift:** Shift 1

**Work Schedule:** 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

**Pay Range:** $57.36 - $96.37 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

**Summary:** The System Director, Patient Financial Clearance leads and unifies preservice financial clearance operations across the system, including insurance verification and prior authorization. This role will standardize clearance processes, improve patient access, and reduce downstream denials. The Director will ensure patients experience timely, efficient service while strengthening financial performance. This role provides strategic and operational leadership for all enterprise-wide preservice financial clearance activities, including pre-registration, insurance eligibility verification, and prior authorization for both hospital-based and ambulatory services. This leader is responsible for implementing standardized, patient-centered workflows that improve revenue integrity, prevent front-end denials, and enhance access to care. The Director collaborates with access, clinical, financial, and payer stakeholders to ensure timely, accurate, and compliant clearance processes supported by technology and staff development.

Other information:

• Bachelor’s degree required

• 5–7 years of progressive leadership experience in hospital or health system revenue cycle operations, with a focus on pre-registration and authorization

• In-depth knowledge of payer rules, authorization processes, and medical necessity requirements

• Experience with Epic or comparable enterprise scheduling/registration platforms

• Demonstrated ability to manage cross-functional teams and improve operational KPIs

• Strong interpersonal, leadership, and change management skills

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Preferred Job Qualifications:

• Master’s degree in Healthcare Administration, Business, or a related field

• Certification(s) in Revenue Cycle (e.g., CRCR) or process improvement (e.g., Lean, Six Sigma) preferred

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Physical Demands:

• Primarily office- or remote-based; frequent use of digital platforms and reporting tools

• Occasional travel to system sites for leadership engagement and operational support

• Active participation in leadership meetings, rounding, and strategic planning sessions

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Competencies:

• Operational Leadership: Expertise in financial clearance workflows and payer requirements

• Denial Prevention: Skilled in reducing upstream errors that lead to claim rejections or delays

• Collaboration: Works effectively with access, clinical, finance, and payer partners to ensure continuity of care and revenue

• Patient Experience: Designs workflows that enhance patient satisfaction while improving throughput

• Data-Driven Execution: Uses performance data and KPIs to guide strategy and operational adjustments

• Change Leadership: Leads adoption of new technologies, policies, and performance expectations across large teams

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

RUSH IS AN EQUAL OPPORTUNITY EMPLOYER. WE EVALUATE QUALIFIED APPLICANTS WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, DISABILITY, VETERAN STATUS, AND OTHER LEGALLY PROTECTED CHARACTERISTICS.

**Position** System Director, Patient Financial Clearance

**Location** US:IL:Chicago

**Req ID** 21455