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Develop clear, customer-friendly content for consumer lending, loan products, and payment flows.

Partner with product managers and design leads to define content requirements, flows, and patterns.

Incorporate insights from UX research, analytics, and compliance requirements to inform content decisions.

Contribute to information architecture, including navigation labels and task completion language.

Drive consistency through content governance, ensuring adherence to accessibility, legal, and compliance reviews.

Actively contribute to and evolve content systems, such as voice and tone guidelines and messaging libraries.

Collaborate in Figma with product designers to create wireframes, prototypes, and iterative content explorations.

Present work to peers and stakeholders, advocating for user-centered content design.

Develop content in partnership with Product Management and the Experience Design Lead.

Incorporate different kinds of data (research findings, analytics) into content.

Lead adherence in content governance and approvals process.

Use and actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries).

Qualifications:

Background: Bachelor's degree in Communications, Journalism, English, Human-Computer Interaction, or equivalent professional experience.

Content Design Expertise: Advanced skills in UX writing, content strategy, and information architecture, with a portfolio that demonstrates end-to-end experience.

Collaboration: Prior experience working closely with designers, researchers, and engineers in an agile or product development environment.

Tools & Methods: Comfort with Figma, design thinking practices, and collaborative prototyping.

Communication Skills: Strong command of English grammar and style; skilled at translating complex financial or technical concepts into clear, customer-first language.

Governance & Compliance: Familiarity with financial services content compliance (legal, accessibility, and risk approvals).

Presentation & Influence: Comfortable presenting content strategy to senior leaders and cross-functional teams.

Skills:

Designer

Ux

UX Designer

ActionScript

HCI

User Experience Design

UX researchers

Graphic Design

JOBID: 1102729#LI-CELLA#LI-HH1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.