"Alerted.org

Job Title:

Reporting Business Intelligence Analyst (TCF)

Job Description

As a Reporting Business Intelligence Analyst, you will leverage core analytic solutions to enhance customer team efficiency. Your role involves executing projects and generating necessary reports to support business operations across various client contexts, including diverse system configurations and organizational structures. You'll build internal relationships to secure data for in-depth analysis, delivering data-driven insights and identifying trends, risks, and improvement opportunities. Your responsibilities include maintaining report and dashboard accuracy, assisting in planning and forecasting, and providing ad-hoc analysis to partners. You'll report to a Business Intelligence Manager, collaborate with a team, and receive guidance on more complex projects from senior analysts and management.

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ **World’s Best Workplaces** ,” “ **Best Company Culture** ,” and “ **Best Companies for Career Growth** ” awards every year? Then a remote Reporting Business Intelligence Analyst position at Concentrix is just the right place for you!

As a remote Reporting Business Intelligence Analyst, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a remote Reporting Business Intelligence Analyst working from home, you will:

+ Use core analytic solutions to support customer teams and increase efficiency.

+ Work on projects and necessary reporting in a business supporting role. Complexity can vary based on several client size, systems, varying levels of established structures, or dynamics of customer and data

+ Work and build internal relationships to ensure data is available for analysis and better understanding

+ Interpret goals, trends, risks and areas for improvement by reporting on important metrics and conclusions.

+ Maintain accuracy of reports and dashboards

+ Provide data-driven insights to team members and partners

+ Support planning and forecasting to daily partners

+ Support partners with ad-hoc reporting and analysis

+ Receive guidance and mentorship on more complex projects/matters from higher level analysts and management.

+ Report directly to a Business Intelligence Manager and work with a team

YOUR QUALIFICATIONS

Other qualifications for our remote Reporting Business Intelligence Analyst role include:

+ Proficient knowledge of core analysis solution and tools (such as OLTP/OLAP data structures, Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)

+ Proficient knowledge of domain languages (such as SQL Query, HIVEQL)

+ 1+ years of related education or experience to reflect skills and talent necessary for this role

+ Proficiency in all Microsoft products

+ Bachelor's Degree/Diploma, or the equivalent. Degree/Diploma in Data Analytics, Business Analytics, Computer Science, Finance or Statistics/Mathematics

+ Experience in data-driven solutions, business analytics, dashboard design experience

+ Must reside in the United States and have a valid U.S. address for residence

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

+ The base salary range for this position is $48,000- $50,000 plus incentives aligned with the role. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

+ DailyPay enrollment option to access pay "early," when you want it

+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

+ Health and wellness programs with trained partners to help promote a healthy you

+ Mentorship programs that support your rewarding career journey

+ Work-from-home convenience with company-supplied technologies

+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

The deadline to apply for this position is September 22nd, 2025.

Location:

USA, NC, Work-at-Home

Language Requirements:

English

Time Type:

Full time2025-09-28

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .