• Salesforce Site Reliability Engineer

    CTG (Philadelphia, PA)


    CTG is seeking to fill a Salesforce Site Reliability Engineer opening for our client in Philadelphia, PA.

     

    **Location:** Philadelphia, PA

    **Duration:** 12 months

    Duties:

    + Perform all activities required by the Site Reliability Engineer role for the Salesforce Platform, with deep knowledge of Salesforce platform features and configurations.

    + Support all platform-related issues, coordinating with Salesforce (product vendor) and other partners to ensure timely resolution.

    + Monitor, analyze, and ensure complete understanding of upgrades and patches expected on the Salesforce platform and other partner products, performing proactive impact analysis.

    + Guide the client development team on upgrade impacts, ensuring timely updates to applications.

    + Identify process improvements, asset ideas, and support solutions to enhance productivity.

    + Analyze the client’s IT environment to achieve better efficiency using DevOps methodology and Salesforce platform tools.

    + Drive ongoing improvements to Quality Assurance practices, test scenarios, and test cases for Salesforce applications.

    + Leverage Salesforce test automation tools to continuously improve testing efficiency.

    + Enhance Salesforce-DevOps tooling infrastructure and processes on an ongoing basis.

    Skills:

    + Strong proficiency in Salesforce development and administration, including Apex, SOQL, and Lightning Web Components (LWC).

    + Experience with AppExchange tools and third-party integrations.

    + Expertise in Salesforce data migration, cleansing, and security best practices.

    + Familiarity with DevOps tools, CI/CD pipelines, and test automation for Salesforce.

    + Strong troubleshooting, problem-solving, and analytical skills.

    Experience:

    + Hands-on experience in Salesforce Site Reliability Engineering, platform support, and DevOps practices.

    + Demonstrated ability to manage and resolve Salesforce platform issues, upgrades, and patches.

    + Proven track record of process improvements and automation within Salesforce environments.

    Education:

    + Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.

     

    Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

     

    CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

    To Apply:

    To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **JoAnn Abramo at** **[email protected]** . Kindly forward this to any other interested parties. Thank you!

     

    About CTG

     

    CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

     

    Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

     

    CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

     

    CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.