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Job Description

Competencies, Knowledge and Skills:

• Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.

• Demonstrates excellent analysis and reporting skills

• Excellent decision making/problem solving skills

• Exceptional interpersonal and relationship building skills

• Excellent critical listening and thinking skills

• Proven ability to effectively interact with all levels of the organization of management within and externally to the organization

• Excellent written and verbal communication skills

• Customer service oriented

• Ability to shape the approach to needed results and gain consensus of the approach

• Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations

• Demonstrates a sense of urgency

• Deep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)

• Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors

Responsibilities:

The Program Manager is responsible for managing large-scale portfolio programs aligned to strategic objectives that include multiple projects.

• Responsible for successful delivery of program

• Ensure program milestone deliverables are completed and approved at every stage of the program lifecycle

• Assist with the continuous improvement of program / project management best practices, processes, and tools

• Responsible for ensuring program closure activities are completed

• Lead stakeholders in the refinement of the program charter

• Collaborate with business owners and sponsor on the identification and assignment of business resources

• Develop and maintain overall program schedule and WBS ensuring that all project schedules roll up appropriately

• Collaborate with IT point of contact on the identification and assignment of IT resources

• Develop program resource plan including forecast of IMO FTEs and contractors

• Ensure compliance to IMO Governance audit requirements

• Develop and maintain program budget

• Capture and consolidate IMO, IT and business estimates for the program

• Assess, manage, and control program scope, schedule, and budget change impacts

• Work closely with business executives to ensure assigned programs aligns with business strategy and are properly funded, resourced, and managed

• Maintain program stakeholder matrix

• Drive cross-functional communication between impacted business and IT areas

• Work with Talent Development and Communications to develop project communication and training plans

• Ability to mentor project managers and business analysts of all levels

• Facilitate and drive Program Stakeholder meetings

• Represent program in governance meetings

• Review and approved program meeting minutes

• Provide regular reporting and maintain ongoing communications to senior management, stakeholders and executive sponsors

• Track, compile and report program metrics and budget

• Advocate for and adhere to IMO standards, tools and processes

• Identify, log, and manage risk, implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders

• Maintain program RAID

• Identify, log, assign and resolve or escalate program issues, hindrances, and blockers using company best practices

• Responsible for quality or program SharePoint site and program document repository

• Produce detailed reports, business decision documents, meeting minutes, and notification on assigned program

Develop program operations and support plan

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of EPMO/BPMO/IMO focused program/project management experience (This is not an IT PM, but a PM that will lead workstream teams of internal SMEs and external stakeholders, 20+ members, to support business workstreams over the company and the target company)

Project Management Professional (PMP) certification

Strong healthcare insurance experience, understanding the internal functions of a payer

Knowledge of Medicare and Medicaid

Merger and Acquisition experience, integrating acquired health plans

Experience working in project management software

Experience managing a project of up to $10M+ in budget Program Management Certification (PgMP)

Agile experience