• Secret Cleared Senior ServiceNow Developer

    Insight Global (Arlington, VA)


    Job Description

    Design and implement technical approaches within the ServiceNow platform

     

    Collaborate with Business Analysts to understand business requirements and translate them into technical solutions

    Develop and configure ServiceNow applications using JavaScript, including:

    Portal Development

     

    Virtual Agent

     

    Workspaces

     

    Work in an Agile environment, contributing to sprint planning, development, and iterative delivery

     

    Participate in technical reviews and provide guidance on platform best practices

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

    Strong hands-on experience with ServiceNow, including:

    JavaScript-based development

     

    Portal Development

     

    Virtual Agent

     

    Experience with Public Sector Digital Services (PSDS) or strong experience with Customer Service Management (CSM)

     

    Ability to design scalable and maintainable technical solutions

     

    Experience working in Agile teams and familiarity with Agile tools and ceremonies

    Strong communication skills and ability to work closely with cross-functional teams Experience with one or more of the following ServiceNow modules:

    SPM (Strategic Portfolio Management)

     

    ITOM (IT Operations Management)

     

    ITAM (IT Asset Management)

     

    Ability to work independently and lead technical conversations

     

    Strong problem-solving skills and attention to detail