• Technology Operations Coordinator

    Insight Global (Phoenix, AZ)


    Job Description

    We are looking for a motivated and detail-oriented Technology Operations Coordinator to join our client's team in Downtown Phoenix. This role will support their Application Team during an asset management upgrade. This resource will be expected to understand daily IT operations during the upgrade, tasks as they relate to IT, QA/QC of testing metrics, challenges, metrics and deliverables.

    Key responsibilities include:

    •Assisting in the collection and analysis of data to identify bottlenecks, business needs not being met and improvement opportunities during the

    upgrade project

    •Supporting the monitoring of key performance indicators and using data to guide IT team leads

    •Helping to translate business requirements into actionable deliverables for IT teams

    •Assisting in the preparation of business handoff to technology resources

    •Providing administrative support to alleviate IT staff

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    The ideal candidate is eager to learn, has strong analytical skills, and is comfortable working in a fast-paced environment. Prior experience in data analysis, IT or business operations, or administrative support is a plus. Familiarity with tools like Excel, Power BI, or other data visualization platforms is desirable.

    Key Qualifications:

    •Strong analytical skills with the ability to collect, organize, and analyze data

    •Ability to manage competing priorities and work collaboratively across teams

    •Ability to translate business tasks and help convert to actionable deliverables for technical teams

    •Excellent written and verbal communication skills in writing summaries and clear documentation that connects business and technology

    staff

    •Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

    •Familiarity with data visualization tools like Power BI is a plus

    •Ability to work collaboratively with team members and stakeholders

    •Detail-oriented with strong organizational skills

    •Eagerness to learn and adapt to new challenges