• Field Service Technician

    Insight Global (Rutland, MA)


    Job Description

    A client of Insight Global that is leader in the activated carbon industry headquartered in Moon Township, PA is expanding their team and looking to hire on a Field Service Technician in the Boston, MA area. As a Field Service Representative I, you will support our customers through the on-site delivery of field services related to the company’s activated carbon products, equipment, and service offerings. This role plays a critical part in fulfilling our service agreements and providing excellent customer support in the field.

    Key responsibilities include:

    • Schedule and document daily on-site activities using internal systems (FSWO database and work process)

    • Perform start-up, maintenance, and removal of carbon adsorption equipment

    • Conduct media removal and installation (carbon and other media)

    • Train customers on the operation of equipment using the O&M manual and company procedures

    • Troubleshoot and perform inspections and repairs on equipment

    • Adhere to all safety requirements and site-specific protocols

    • Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match

    • Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • High school diploma or GED is required

    • 2-3 years of experience in the carbon treatment industry or a related field is required

    • Valid driver’s license required (Class A CDL preferred)

    • Confined Space Certification required (must be obtained within 3 months of hire)

    • HAZWOPER 40-Hour Certification required (must be obtained within 3 months of hire)

    • TWIC (Transportation Worker Identification Credential) required (must be obtained within 3 months of hire)

    • Previous experience in an industrial or field-based environment strongly preferred