• CSR - Data Entry

    US Tech Solutions (Dallas, TX)


    Shifts Available:

    M-F 7am-4pm

     

    M-F 8am-5pm

     

    M-F 9am-6pm

     

    M-F 10am-7pm

    Job Description:

    The purpose of the Data Entry Clerk is to review & process program **enrollment forms,** outreach to collect missing information necessary to process the program enrollment form. In addition to their regular duties, the Data Entry Clerk will be expected to assist with other ad-hoc projects and cross train within the **Patient Services environment.** Major duties and responsibilities that are critical and necessary for this position and its overall objective:

     

    • Accurately perform **data entry of patient enrollment** forms and other faxed or mailed documents (including **Prior Authorization Forms** and other miscellaneous information) received by the program

    • Perform **outbound phone calls** to **healthcare providers** or patients to retrieve missing information or clarify any information on the **patient enrollment** form submitted to the program

    • Ability to multi-task and function in a high-volume, fast-paced environment

    Requirements

    - Education required: High School Diploma

     

    - Previous work experience in Healthcare or Customer Service

     

    - Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills

     

    - Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting

     

    - Strong ability to multi-task and strong time management skills Ability to function in a high-volume, fast-paced environment

     

    - Dependable and strong work ethic

     

    - Ability to accept and implement feedback and coaching

     

    - Data Entry test score must be submitted.

     

    - Home internet speed test must be submitted

     

    + **Requirements of each candidate:**

    1. Data entry test; please use this site: https://www.dataentrytester.com/ , copy/paste screenshot of results to you for you to enter into the section for this on the agency form.

    2. Internet Speed Test; contractors must have a minimum home internet speed of 100Mbps. They just need to google internet speed test and copy/paste screenshot of results to you for you to enter into the section for this on the agency form.

    3. Candidates must have a HIPAA-compliant home workspace with a door that can remain closed at all times, ensuring confidentiality and protection of all sensitive information.

    About US Tech Solutions:

    US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

     

    US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.