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FIND YOUR FUTURE

We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.

Overview

The Red Shirt Promotion Specialist will be responsible for sales acquisition and retention strategies for Medicare. They will be responsible for identifying, contacting, and following up with prospects in the Medicare market. They will staff Independent Health Medicare Information Centers and ensure PHI and security metrics are met. The Specialist will be responsible for compliance/adherence to CMS sales and marketing guidelines. They must demonstrate consultative sales techniques to uncover the prospects’ issues and needs and apply comprehensive knowledge of complete line of products and services and CMS guidelines to provide a solution to meet those needs. They will fully utilize systems such as Salesforce.com and IKA to maintain extensive records of prospects and activities. The Red Shirt Promotion Specialist will be responsible for 100% compliance with all CMS corporate requirements.

Qualifications

+ High school diploma or GED required.

+ One (1) year of customer service and/or sales experience required. Experience working with Medicare preferred.

+ Current license to sell health insurance in the State of New York required or must obtain that license within ninety (90) days of commencing employment.

+ The desire and ability to work with the senior population (patience, empathy, kindness).

+ The ability to understand and communicate Medicare benefits (training provided).

+ Excellent customer service and interpersonal skills.

+ Commitment to the fall sales campaign that runs from September through December.

+ Compliant while interacting with customers.

+ Ability to work outside of core business hours which may include nights, weekends, and holidays.

+ Must have a reliable means of transportation. Any Independent Health associate who uses a motor vehicle in the course of their duties representing Independent Health must be compliant with State Motor Vehicle laws and must follow the Policy that pertains to Driver’s License Requirements as a condition of employment.

+ Proven examples of displaying the IH values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable.

Essential Accountabilities

+ Appropriately greet all members, guests, and associates.

+ Answer inbound member/prospect sales calls.

+ Make outbound follow up sales calls.

+ Build new member accounts/opportunities in Salesforce.

+ Utilize Siebel/Healthrules to look up member accounts and make changes.

+ Input enrollment/change forms into IKA for prospects/members.

+ Send daily applications/OTF numbers to manager for reporting purposes.

+ Complete all training modules prior to answering calls.

Immigration or work visa sponsorship will not be provided for this position

Hiring Compensation Range: $22.50 - $25.00 hourly

_Compensation may vary based on factors including but not limited to skills, education, location and experience._

In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future.

_As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law._ _Click here (http://www.independenthealth.com/about/careers/additional-eeo-aap-information)_ _for additional EEO/AAP_ _or Reasonable Accommodation_ _information._

Current Associates must apply internally via the Job Hub app.

The Independent Health Family of Companies, headquartered in Buffalo, NY, serves nearly 400,000 members and provides innovative health care products and benefits designed to engage consumers in their health and well-being. Established in 1980, our comprehensive portfolio includes Pharmacy Benefit Dimensions, Reliance Rx, Nova Healthcare Administrators, Care for You and the Independent Health Foundation.

Our culture sets us apart. Our core values drive who we are and the work we do. As a member of our family, you’re part of something special, in your work and in the community.

We understand and appreciate that everyone has unique experiences, perspectives and identities which is why we pledge to create a safe space where all people and ideas are welcomed. We are here to continue learning and to generate important dialog.

We are committed to doing what matters most - reaching out, working together, and caring for our community. A healthy community benefits everyone who lives in it. You too can be part of making difference in the lives of others, together we achieve so much more. Please click here (http://www.independenthealth.com/about/community-report) to view our Community Reports.

Apply today and join us on the journey to a happier, healthier, and more inclusive community.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. An applicant for employment in need of an accommodation to participate in the application and recruitment process should contact Human Resources at: [email protected] or Human Resources, 511 Farber Lakes Drive, Williamsville, NY 14221.

_Please note, we do not accept unsolicited resumes. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us._