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The Student Outreach and Support (SOS) Case Manager serves as a key non-clinical resource for students navigating personal, academic, and social challenges that may impact their college experience. Utilizing a strengths-based approach, the Case Manager conducts individualized assessments, provides targeted interventions, and coordinates services to help students overcome barriers to success and enhance their overall well-being.

Exercising independent judgment, the Case Manager collaborates closely with the Director of SOS, faculty, staff, parents, and other campus community members to develop and implement supportive plans tailored to each student’s needs. Reporting to the Dean of Students and working in partnership with health services, counseling, academic advising, and other departments, this role ensures students receive compassionate, coordinated, and comprehensive support.

The Case Manager supports student well-being and success by coordinating care plans, managing student referrals, and leading support initiatives.