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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

We are seeking a **Technical Product Manager (TPM)** to partner with our platform engineering and operations team in delivering the **Cloud Platform (CP) and GCP 3.0 - a unified developer platform built with zero-trust security, automation, and code-first principles. This role bridges engineering, security, operations, and executive stakeholders to ensure alignment, secure buy-in, and drive adoption of our internal platform tools, processes, and standards. You will work closely with a deeply technical team and should have enough technical fluency to grasp concepts like Kubernetes, GitOps, Terraform, CI/CD pipelines (e.g., Tekton), and Workload Identity Federation. The Cloud Platform runs across cloud, on-premises, and edge environments, with a strong foundation in **Google Cloud Platform (GCP)** and integration with identity services such as Entra ID. Your primary focus will be managing priorities, aligning roadmaps, advocating for platform capabilities across the org, and helping streamline communication and planning using modern Agile practices, including helping the team manage Jira.

Skills Required:

+ Cloud Architecture, Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Microsoft Azure, Agile Software Development, Jira

Experience Required:

+ Senior Specialist Exp: 10+ years in IT; Complex Global Programs TECHNICAL PROGRAM / PROJECT MANAGEMENT - Large complex projects

+ Familiarity with **cloud-native infrastructure** (Kubernetes, CI/CD, Terraform, GitOps, identity management)

+ Working knowledge of **Google Cloud Platform (GCP)** and how it integrates with identity, networking, and automation patterns

+ Strong understanding of **Agile methodologies** and experience using **Jira** to manage epics, stories, and sprints

+ Ability to **communicate technical concepts** to non-technical stakeholders and vice versa

+ Experience working with **platform engineering teams** or internal developer portals (e.g., Backstage/RHDH)

+ Comfortable working in code-centric environments (docs in markdown, everything automated via pipelines)

+ Experience managing **cross-team collaboration**, approvals, and stakeholder alignment

+ Organized, clear communicator, capable of **project planning without micromanaging** developers

Experience Preferred:

+ - Prior hands-on experience with cloud infrastructure, scripting, or API development (e.g., Go, Python, YAML, Terraform)

+ Familiarity with Entra ID, GitHub APIs, Tekton, Red Hat OpenShift, and workload identity in hybrid environments

+ Experience writing user docs, onboarding guides, or internal wikis

+ Strong instinct for **when to standardize, when to simplify**, and how to advocate for platform usage internally

Education Required:

+ Bachelor's Degree

Education Preferred:

+ Master's Degree

Additional information:

+ Act as a **liaison** between the platform engineering team and stakeholders (security, compliance, infra, app teams, executive sponsors)

+ Translate technical concepts and infrastructure strategy into **clear roadmaps and justifications** for stakeholders

+ Own and manage the **platform roadmap**, backlog, and priorities

+ Work with the team in an **Agile** setting to maintain backlogs, define user stories, and run planning ceremonies

+ Collaborate with engineering to define and document **use cases, requirements, and goals** for features like platform profiles, app registrations, and `cldctl` enhancements

+ Drive **adoption strategies** for tooling like Red Hat Developer Hub (Backstage), `cldctl`, and workload scaffolding

+ Coordinate **buy-in and approvals** from peer engineering teams and leadership to support platform tooling and adoption

+ Ensure that documentation, internal marketing, and onboarding flows are complete, understandable, and kept up to date

+ Participate in and sometimes lead demos, sprint reviews, and team planning meetings

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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