• Manager of Endpoint Services

    University of Virginia (Charlottesville, VA)


    Leads the design, integration, and execution of tactical initiatives aligned with the Health System’s strategic end-user computing goals. Oversees the engineering, availability, and integrity of the Medical Center’s core end-user computing environment, including all devices, operating systems, application platforms, and management tools essential for accessing and using core Medical Center systems.

    Key Responsibilities:

    + Manage engineering for desktop computing infrastructure, including PCs, laptops, tablets, application servers, endpoint management systems, and core end-user software.

    + Direct a large-scale Citrix application virtualization environment and integration with endpoint and mobile platforms

    + Coordinate multiple systems engineering teams and cross-functional project groups.

    + Serve as an advocate and subject matter expert for patient care providers, the Service Desk, field technicians, affiliated departments, and Medical Center leadership.

    + Assist in setting strategic direction and ensure engineering team efforts align with organizational priorities.

    + Design, develop, and deploy comprehensive end-user computing solutions, including application deployment, application updates, and security updates.

    + Implement technical controls to ensure alignment with organizational Security policies, working to align with best standards.

    + Ensure compliance with established service levels, standards, policies, and procedures.

    + Model effective communication, collaboration, and customer service skills.

    + Drive innovation and organizational change to improve service quality and operational efficiency.

    + Develop and mentor team members, fostering both technical capability and sustainable work-life balance.

    + Perform other duties as assigned.

    MINIMUM REQUIREMENTS

    Education: Bachelor’s Degree in Computer Science or related field required.

     

    Experience: 5 years of experience required.

     

    Licensure: None required.

    PHYSICAL DEMANDS

    This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

     

    Position Compensation Range: $125,340.80 - $200,553.60 Annual

    Benefits

    + Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

    + Paid Time Off, Long-term and Short-term Disability, Retirement Savings

    + Health Saving Plans, and Flexible Spending Accounts

    + Certification and education support

    + Generous Paid Time Off

     

    UVA Health (https://jobs.virginia.edu/why-uva-health) is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-medical-center-6344000) rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s (https://jobs.virginia.edu/uva-childrens) is named by 2023-2024 U.S. News & World Report (https://health.usnews.com/best-hospitals/area/va/university-of-virginia-childrens-hospital-PA6344000) as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.