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Position Summary:

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve. We are excited to be a part of the Vineyard community managing Bella's grocery store.

The Meat Clerks play a vital role in delivering an exceptional shopping experience by ensuring that Lee’s Marketplace guests receive fresh, high-quality meat products, excellent service, and a clean, well-stocked department. This position is responsible for preparing, packaging, labeling, and merchandising a variety of fresh meat and seafood items, while maintaining strict standards of food safety, sanitation, and product rotation.

Primary Position Duties:

Key Duties and Responsibilities:

+ Cut, trim, and prepare various cuts of meat, including beef, pork, poultry, and lamb, based on customer orders and store requirements.

+ Assist customers by answering questions about meat cuts, preparation methods, and cooking recommendations. Provide suggestions and help customers select the right products for their needs.

+ Ensure the meat department is fully stocked with fresh products. Display products in an appealing and hygienic manner. Replenish stock regularly to meet demand.

+ Keep the meat department, including workstations, utensils, and display cases, clean and organized. Follow all food safety regulations and proper hygiene practices.

+ Monitor inventory levels, check for expiration dates, and rotate stock to minimize waste. Assist in ordering products as needed.

+ Follow all health and safety guidelines, including wearing protective gear and handling equipment safely. Ensure compliance with all company policies and local regulations regarding food safety.

+ Accurately package meat products, including weighing and labeling packages with the correct price and product information.

+ Work closely with other meat department staff, store managers, and other departments to ensure smooth operation and customer satisfaction.

Guest Service:

+ Greet and assist guests in a friendly and courteous manner.

+ Provide knowledgeable answers to guest inquiries.

+ Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.

+ Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.

+ Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.

Product Handling:

+ Stock shelves and maintain displays according to store standards.

+ Ensure product freshness by rotating stock and checking expiration dates.

+ Assist in unloading deliveries and organizing stock rooms as needed.

+ Package and label products using a computer program.

+ Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety:

+ Maintain a clean and organized work area.

+ Follow all safety and sanitation procedures.

+ Report any safety hazards or equipment issues to management.

+ Adhere to all food safety and sanitation regulations.

+ Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable):

+ Operate cash registers and handle transactions accurately.

+ Follow store policies on returns, exchanges, and refunds.

+ Ensure the security of cash and other financial transactions.

Team Collaboration:

+ Work cooperatively with team members to achieve store goals.

+ Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.

+ Provides a safe, clean, and positive environment; and consistently builds and supports a culture that is based on relationships and continuous improvement.

+ Continually strives to build knowledge and skills, both personally and within the department.

+ Provides a professional example for other team members to follow.

+ Attends team meetings and training sessions.

+ Assist other departments as needed.

+ Work in a fast-paced, sales environment with tact and patience.

Position Requirements:

+ Age Requirement: 18yrs+ Availability: Flexible including evenings, weekends, and holidays

Physical Requirements:

+ Ability to stand, walk, twist, sit, and bend for extended periods.

+ Ability to lift and carry items weighing up to 50 pounds.

+ Manual dexterity for handling small objects and operating equipment.

+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.

+ Occasionally stoop, crouch, kneel, or crawl.

+ Prolonged periods standing and walking.

+ Must be able to access and navigate all areas of the store.

+ Lifting may include floor to shoulder and overhead lifting repeatedly.

+ Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

+ Register system

+ Extensive phone and intercom use

+ Blades, slicers, and knives

+ Hot cases and cold cases

+ Temperature controlled rooms

+ Step stools/ladders

+ Trash Compactor

+ Bailer

+ Wheelers

+ Delivery Vehicles (21yrs+)

+ Digital communication and training platforms

+ Handheld ordering systems

+ Any other tools and machinery seen fit for role

Education or Skills:

Education and Experience:

+ High school diploma or equivalent.

+ Previous experience in food service or guest service (preferred).

+ Previous Meat Department experience welcome.

Skills and Abilities:

+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.

+ Friendly, customer-focused attitude.

+ Basic knowledge of food safety or willingness to complete training

+ Punctual, dependable, and able to follow instructions

+ Ability to implement solutions quickly and effectively.

+ Ability to work in a fast-paced environment.

+ Ability to handle team member, guest, and vendor inquiries and complaints effectively.

+ Ability to read and follow instructions.

+ Great verbal and written communication skills.

Benefits:

Compensation:

+ Competitive hourly wage/salary.

+ Paid time and a quarter on Sundays

+ Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.

+ 10% discount, restrictions apply

+ Ace Hardware Discount at Lees Ace Hardware locations

+ Paid Time Off to those who qualify

Work Environment:

+ Friendly and supportive team atmosphere.

+ Opportunities for career advancement and professional development.

+ Safety forward atmosphere

+ Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

**Note:** This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.