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The Applied Data Science Center

Our Applied Data Science Center (ADSC) harnesses our global healthcare insights, working closely with our clinical and therapeutic experts to power evidence-driven design, speed site activation and recruit the right patients, faster. We are using big data and advanced analytics to derive insights that transform clinical development and bring new medicines to patients faster through successful trial delivery.

This multi-functional team is an innovation for our business, requiring entrepreneurial and independent thinking to build our capability. Unique and with a global view, this Center of Excellence is a chance to revolutionize the clinical research industry.

The role of a UX Researcher & Designer at IQVIA involves conducting user experience research, designing and testing user interfaces powered by Large Language Models and Agentic systems, and enhancing usability and user satisfaction. This position is part of the Analytics Center of Excellence, which leverages healthcare data and advanced analytics to innovate clinical research processes, collaborating across teams to develop responsive, user-centric clinical technology applications throughout the product lifecycle.

Key Responsibilities:

+ Define and lead UX research and design projects to ensure user-centric solutions.

+ Plan and conduct user research to gather insights on user needs, behaviors, and pain points.

+ Analyze and synthesize research data to generate insights and inform product strategy.

+ Develop user personas, journey maps, and research artifacts to inform design decisions.

+ Collaborate with managers and team members to translate findings into actionable designs.

+ Plan and conduct usability testing to evaluate the effectiveness of solutions.

+ Stay updated with advancements in UI/UX methodologies and technologies to ensure the application of the latest best practices.

Qualifications:

+ Educational Background: A Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Design, or a related field.

+ Experience: Proven experience (10+ years) in conducting user research, design, and testing.

+ Research Proficiency: Proficiency in both qualitative and quantitative research methods.

+ Design Principles: Strong understanding of user-centered design principles and practices.

+ Required Skills: Excellent analytical and communication skills.

+ Tools and Software: Proficiency with research and design tools such as User Testing, Figma, and Copilot.

+ Collaboration: Ability to work collaboratively in a multidisciplinary team environment.

+ Leadership: Ability to drive projects as a UX Lead.

+ Self-Management: Self-starting and managing capabilities.

Desired Skills:

+ Data-driven and goal-oriented: Ability to set self-challenging goals and be driven by data.

+ Vision and strategy: Ability to create a vision and work with business requirements and product strategy.

+ Data visualization: Familiarity with data visualization techniques and tools.

+ Certification: Certification in UX research or design.

+ Experience: Previous experience in a research role within a tech-focused company.

+ Mentorship: Demonstrated ability to mentor junior team members by sharing expertise, fostering growth, and guiding them through complex challenges with practical insights and strategic support

+ Professional proficiency: Applies practical knowledge of the job area typically obtained through advanced education and work experience.

+ Independence and influence: Work independently with general supervision, handle difficult and complex problems, and build positive relationships to influence others within the project area through explanation of facts, policies, and practices.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $98,500.00 - $274,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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