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Patient Services Representative - CCP Express Care…
- UPMC (Bridgeville, PA)
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Are you passionate about helping kids be their best selves?
UPMC Children's Community Pediatrics is hiring a Part-Time Patient Services Representative to support the office in South Fayette.
Weekend and evening availability required to support the hours of operation.
Clinic Hours: 4:30p-9p Mon-Fri 9:30a-6p Sat, 9:30a-6p Sun.
Medical registration and Epic experience preferred.
+ Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.
+ Scheduling: Arrange follow-up appointments and connect patients to services.
+ Support: Help patients navigate the healthcare system and provide clear instructions.
+ Technology: Register patients in Biometrics and promote MyUPMC portal.
+ Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.
+ Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.
+ Admin Tasks: Handle phone calls, scan records, and perform office duties.
+ Completion of high school or equivalent.
+ Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
+ Two years of experience in a medical, billing, fiscal, or customer service role preferred.
+ Knowledge of medical terminology preferred.
+ Prior experience with Medipac, Epic, or other health records systems preferred.
Licensure, Certifications, and Clearances:
+ Act 31, Act 33, Act 34, Act 73.
UPMC is an Equal Opportunity Employer/Disability/Veteran
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