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The Policy Process Execution Business Analyst is an intermediate level position responsible for supporting and managing the 1st and 2nd line execution of Retail Credit Risk Policy Process in the Retail Credit Risk Platform. The overall objective of this role is to support the timely and accurate completion of Policy Processes.

Responsibilities:

+ Oversee and maintain Retail Credit Risk policy processes executed by 1st and 2nd line stakeholders

+ Establish policy process calendar and support stakeholder execution of policy requirements within defined calendar timelines

+ Maintenance of system configuration tables, RDM maintenance

+ Support user queries and provide focused adhoc training as needed

+ Work with stakeholders and technology regarding system issues or process design improvements driving end to end life cycle of JIRA creations, UAT testing support, and implementation using Agile Sprint Methodogy

+ Provide insight and recommendations on process improvement

+ Maintain Procedure updates in alignment of policy updates, new features and system changes

+ Data analysis and adhoc reporting requests

+ Execute MCA Control Monitoring Activities providing evidence of quality of controls. Recommending improvement opportunities for existing controls and potential need for new.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

+ 5-8 years of relevant experience

+ Cross functional experience (e.g. Analytics, Credit Risk, UAT and JIRA , Portfolio and Limits)

+ Experience in Retail Risk or Portfolio monitoring and analysis

+ Ability to work unsupervised and adjust priorities quickly as circumstances dictate

+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

+ Demonstrated problem-solving and decision-making skills

+ Demonstrated analytical and influencing skills

+ Consistently demonstrates clear and concise written and verbal communication

Education:

+ Bachelor’s degree/University degree or equivalent experience

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$87 360,00 - $131 040,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

sept 20, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.