• Front Desk Clerk

    Project Renewal, Inc. (New York, NY)


    Title: Front Desk Clerk

     

    Program: Geffner House

     

    Salary Range: $19.49 per hour; 35 hours per week

    Program Description:

    Geffner House is a 305 unit supportive Single Room Occupancy (SRO) building that provides permanent housing for low-income adults, including individuals with serious and persistent mental illness; individuals who are recovering from drug or alcohol addiction; and individuals living with HIV/AIDS. Tenants are offered a comprehensive array of services.

    Overall Responsibilities:

    Under the direction of the Assistant Director of Operations and the Senior Desk Clerk, the Desk Clerk is responsible for performing the day to day activities as a concierge, maintaining a clear and unobstructed Building Lobby and 2nd floor area as tenants and their guests enter and leave the building; performs related duties as assigned by the Supervisor.

    Essential Duties and Responsibilities:

    The essential duties of the Front Desk Clerk include but are not limited to the following activities:

    + Directs tenants and visiting officials to the appropriate offices.

    + Monitors building traffic, announces all visitors, and maintains the Visitor’s Log by ensuring that all visitors are signed in as required

    + Answers telephone calls, referring callers to appropriate staff; takes messages as necessary

    + Maintains the Incident report Log, accounting for any incident that occurs during the shift

    + Maintains and completes other Logs such as the Delivery Log, Fire Safety Log and the Tenant Roster

    + Provides crisis intervention in an emergency and contacts appropriate staff, providing any assistance that is necessary.

    + Reports any unusual tenant behavior, such as apparent intoxication or any bizarre behavior, to the clinical staff

    + Prepares and submits reports as required

    + Performs other duties as assigned.

    Qualifications:

    + A High School Diploma or GED and one year of experience working for a government or non-profit agency or organization providing services to individuals who are either mentally ill or have substance addictions.

    + Preferred skills: Ability to interact with all levels of staff and clients; good communication skills.

    + A current certificate of Fitness F-01 must be obtained within 60 days of date of hire

    Job Details

    Pay Type Hourly

     

    Employment Indicator Regular

     

    Education Level Equivalent Experience

    Travel Required No

    Hiring Min Rate 19.49 USD

     

    Hiring Max Rate 19.49 USD