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Description We are looking for an experienced Epicor Analyst to join our team in Madison, Wisconsin, on a Contract-to-Permanent basis. In this role, you will collaborate with cross-functional teams to ensure the optimal performance of Epicor ERP systems and provide exceptional support to end users across multiple sites. This position is ideal for a proactive problem-solver who excels at translating technical concepts into business solutions.

Responsibilities:

• Provide expert-level support for Epicor ERP systems, ensuring seamless operation for over 500 end users across multiple locations.

• Collaborate with stakeholders to gather, analyze, and document business requirements, aligning them with system capabilities.

• Develop and maintain customizations within Epicor to meet specific business needs.

• Create and manage detailed reports using Excel and database queries to support decision-making processes.

• Act as a liaison between technical teams and business users, ensuring clear communication and understanding.

• Configure, test, and deploy system updates and enhancements to optimize functionality.

• Troubleshoot and resolve technical issues promptly to minimize disruptions to business operations.

• Deliver training and support to end users, empowering them to utilize Epicor systems effectively.

• Contribute to API development and integration efforts to enhance system interoperability.

• Ensure adherence to best practices in configuration management and system documentation. Requirements • At least 5-7 years of experience working with Epicor ERP systems.

• Demonstrated ability to provide excellent customer service and support for a large user base.

• Strong skills in creating and managing reports using Excel and database tools.

• Proven ability to bridge technical concepts and business needs effectively.

• Experience with client-side scripting and system customization.

• Knowledge of configuration management and API development.

• Familiarity with Salesforce development is a plus.

• Excellent communication and problem-solving skills. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .