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Description We are looking for a meticulous Document Management Specialist to join our team on a long-term contract basis in Sacramento, California. In this role, you will ensure the accurate handling of scanned documents, manage claim-related documentation, and uphold quality standards. This position requires someone with strong attention to detail who thrives in an organized and fast-paced environment.

Responsibilities:

• Examine scanned images of incoming mail to ensure clarity and adherence to company standards.

• Assign labels and titles to documents following established identification protocols.

• Investigate and resolve cases where documents lack a claim number, forwarding them to the appropriate teams for further review.

• Conduct quality assurance checks to validate scanned images and ensure they meet company criteria.

• Reject or return documents for rescanning when images fail to meet standards or contain invalid claim numbers.

• Notify senders of invalid documents and provide guidance on corrections.

• Index and assign scanned images to the appropriate claim numbers by cross-referencing relevant details in the claims management system.

• Input detailed summaries into the claims software, including document type and service date.

• Tackle special assignments and projects as directed, ensuring timely and thorough completion. Requirements • Proven experience in document review and management, preferably in a claims processing environment.

• Exceptional attention to detail and accuracy in handling sensitive information.

• Proficiency in using claims management systems and document indexing tools.

• Strong investigative skills to resolve discrepancies and identify missing information.

• Ability to perform quality assurance checks and uphold organizational standards.

• Excellent communication skills to notify senders of issues and collaborate with internal teams.

• Highly organized with the ability to prioritize tasks and manage multiple assignments.

• Familiarity with document scanning and imaging processes is a plus. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .