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Primary City/State:

Tucson, Arizona

Department Name:

Oncology Prgrm Mgmt-Clinic

Work Shift:

Day

Job Category:

Clinical Support

A network with resources for leaders with vision. Our leaders are at the front of the health care transformation, planning the future of Banner Health. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

As a Clinic Administration Director you will be part of a growing program on the forefront of Cancer Treatment and Research for Tucson and surrounding areas.. Through our collaboration and affiliation with world-renowned MD Anderson Cancer Center in Houston, Texas we take our research from the laboratory to the clinic, offering cutting edge therapies not available elsewhere, including Phase 1-3 Clinical Trials. We empower patients to become cancer survivors.

Hours:

Full-Time Days

Location:

Banner North Campus

3838 N Campbell Ave

Tucson , AZ

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position provides oversight and operational support to the ambulatory standard of care operating model across the organization. This includes partnering with clinical performance group medical and process leaders and/or corporate services leaders to design and implement an industry leadership standard care delivery model. Plays a key role in the implementation and maintenance and improvement of the model throughout the organization, as well as provides ongoing oversight to ensure adherence to the model and identification of continued enhancement opportunities for ambulatory workflow processes and clinical/business performance outcomes.

CORE FUNCTIONS

1. Oversees the standard of care operating model(s) to ensure that the organizational ambulatory work environments and cultures support leaders, physicians and employees to excel in the performance of their roles, provide quality patient care and ensure patient safety throughout the organization.

2. Demonstrates an understanding of key organization strategies and initiatives and ensures resources and programs are aligned accordingly in a highly matrixed environment. Maintains key stakeholder involvement in development and sustainability of clinical and business processes for the ambulatory setting.

3. Provides direction and oversight to corporate services functions to ensure ambulatory needs are met, including but not limited to, central scheduling and referral integrity, physician credentialing and onboarding, and critical organizational performance reporting requirements (meaningful use, etc). This also includes serving as a liaison to Banner Health Network (BHN) on an ongoing basis.

4. Evaluates and monitors performance effectiveness using standardized outcome measurements. Utilizes performance measures and organizational needs to drive innovative plans and strategies. Provides leadership and oversight in the collection, review and analysis of data performed by other centralized/corporate functions. This includes incorporating resources and establishing standards supporting the continuum of clinical care and associated standard operating model.

5. Directs and oversees the utilization and integration of technology to support the ambulatory care model(s). Provides guidance and coordination of system enhancements to support ambulatory workflow processes and clinical/business performance outcomes.

6. Builds and supports effective relationships with internal and external stakeholders and organizations. Develops partnerships, coordinates activities, reviews work, exchanges information, and/or resolves problems related to the ambulatory standard of care model(s) and/or associated standard operating model.

7. Reviews, prepares, analyzes, and presents reports and recommendations to senior leadership regarding operations, programs, services, and/or other applicable areas of interest in order to provide concise and accurate information that aids in decision-making.

8. Participates as a subject-matter expert and may lead or facilitate task forces, teams, and/or councils to plan, implement and coordinate programs, services, and/or activities for the organization. May serve as a staff resource to the organization’s Governing Board and/or applicable committees.

9. This position provides oversight to the organization’s ambulatory standard of care operating model(s). Position maintains accountabilities toward achieving and maintaining system strategies, initiatives and operations as they relate to the ambulatory care model(s). Problems are complex in nature, requiring an advanced understanding of ambulatory care operations and measures. Establishes and promotes teamwork and collaboration between individuals, departments, and the entire organization in the development of system-wide standards and targets. Customers are primarily internal (includes leaders and staff across the organization).

MINIMUM QUALIFICATIONS

Depending on area of focus, may require a clinical licensure and/or certification as a Nurse Practitioner, Physician Assistant or Registered Nurse.

Must possess a strong knowledge of business and/or healthcare as normally obtained through the completion of a bachelor’s degree in business administration, healthcare administration or related field. Five to seven years of progressively responsible experience in a clinical care setting, including performing at a lead/consultative role within an integrated health care/ambulatory system setting, or large multi-operational corporate environment in complex industries similar to healthcare. Proven track record of driving successful performance outcomes in a highly matrixed setting. Experience anticipating and responding to the needs of internal and external customers. Skilled in building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; developing strong, enduring, and trusting relationships; fostering the development of cohesive teams; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability