"Alerted.org

Client Delivery Partner (Auto)

Job Category: Professional Services

Meet Our Team:

As a Client Delivery Partner at Pegasystems, you'll drive client success across the entire engagement lifecycle in the telecommunications industry. You're accountable for client satisfaction, value realization, and long-term success, ensuring full value delivery of contracted services and software regardless of implementation approach.

Picture Yourself at Pega:

Lead high-impact telecommunications transformations where your analytical skills and collaborative approach directly influence client success and Pega's growth. As the ultimate problem-solver and client escalation owner, you'll ensure exceptional experiences from pre-sales through delivery.

What You'll Do at Pega:

• Drive enterprise-scale telecom transformations, owning ACV targets, renewals, and consulting bookings while proactively managing delivery risks

• Lead communications service providers through digital modernization - from network optimization to customer experience enhancement and regulatory compliance

• Build trusted C-level partnerships with telecom executives, translating complex technical concepts into clear business value

• Architect delivery strategies that maximize operational efficiency and customer satisfaction while ensuring full leverage of Pega's telecom capabilities

• Champion innovative methodologies including blueprint, estimator app, and constellation tailored to telecommunications transformation

Who You Are:

• Strategic orchestrator thriving at the intersection of telecom technology and digital transformation, building authentic connections across technical teams and C-suite executives

• Unique combination of visionary thinking and practical execution, articulating compelling telecom digital strategies while ensuring flawless delivery through expertise, empathy, and genuine passion for advancing telecommunications

What You've Accomplished:

• Proven Consulting Sales and Delivery leadership in telecommunications digital transformation programs

• Telecommunications industry expertise with experience across communication service providers, network operators, or telecom technology vendors

• Enterprise software delivery experience leading telecom modernization initiatives including network automation, customer experience optimization, and operational transformation

• C-level relationship management with telecom executives as trusted advisor for operational and technical transformation

• Understanding of telecom business strategy, regulatory requirements (FCC, spectrum management), and technology-led transformation in network operations and customer service

• Cloud modernization experience with hyperscalers (AWS, Azure, GCP) and telecom compliance requirements preferred

• Excellent communication skills with ability to influence telecom clients and technology partners

Pega Offers You:

• Gartner-acclaimed technology leadership across telecom solutions

• Continuous learning and development opportunities

• Innovative, inclusive, agile work environment

• Competitive global benefits including pay, bonus incentive & equity

Job ID: 22545

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

https://www.pega.com/about/careers/equal-employment-opportunity