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Schedule

Full-Time: 40 Hours/Weekly

0730-1630

General Summary

Provides coordination for all Advanced Cardiac Imaging patients between the time of exam scheduling and completion of exam. Serves as a liaison between Advanced Cardiac Imaging staff and providers. Works under the general supervision of the technical team of the department. This position assists the technologist in all non-technical aspects of imaging examinations including but not limited to assisting with the movement of patients, positioning, recording histories, documentation of imaging procedures.

Essential Functions:

+ Collaborates with physicians, nurses and Advanced Cardiac Imaging staff in the early identification of potential exam order issues. Obtains valid orders, either verbally or by fax, to allow for timely continuation of care. Communicates clearly and follows up on open issues in a timely manner.

+ Correctly identifies patients through obtaining and verifying thorough and accurate data and documents.

+ Ensures completion of patient's medical and Advanced Cardiac Imaging safety screening prior to presentation for exam.

+ Verifies insurance authorization is in place prior to patient presentation for exam.

+ Provides Advanced Cardiac Imaging staff with medical and environmental information pertinent to patient's current illness and exam requested (i.e. medical implants, claustrophobia, special needs).

+ Maintains a thorough and current knowledge of Advanced Cardiac Imaging services and external vendors for coordination of seamless care.

+ Provides referring physician patient education information and direction to on-line resources.

+ Consults with the Advanced Cardiac Imaging Team Leader or Lead Technologists for recommendations of other care options, as indicated, in the event the patient may not meet criteria for an Advanced Cardiac Imaging study.

Common Expectations:

+ Maintains established policies and procedures, objectives, quality assessment and safety standards.

+ Maintains professional growth and development.

+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

+ High School Diploma or GED Required

Work Experience:

+ 1 year Relevant experience; scheduling experience and patient/customer service preferred Required

Licenses:

+ Basic Life Support within 180 days Required

Knowledge, Skills, and Abilities:

+ Excellent communications/interpersonal skills.

+ Communication and relationship-building skills.

+ Strong customer service and organizational skills.

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

WellSpan York Hospital

Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan's eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.

The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions.

WellSpan York Hospital's Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital's medical and dental staff.

WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital's intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds.

Quality of Life

Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.

Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.

York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.