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Description

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON.COM SERVICES LLC

Offered Position: Supplier QA Engr III

Job Location: Sunnyvale, California

Job Number: AMZ9083260

Position Responsibilities:

Create and maintain business Key Performance Indicators (KPIs), including establishing aggressive organizational goals, reporting to leadership, and leading cross-functional teams focused on improvement. Create mechanisms to assess risk of new and unique processes, including evaluations of operational and technical processes, resulting in closed loop feedback to product design, product quality, and sustaining engineering teams. Utilize comprehensive knowledge of standards, related disciplines, company strategy and goals to ensure positive hardware and services customer experience. Deliver solutions to complex problems through in-depth data analysis using methodological approaches along with experience, innovation and judgment to make decisions that may be based on partial information. Lead six sigma, root cause analysis, quality assurance, project management and Lean manufacturing concepts to determine root causes of defects, prevent recurrence, enable continuous improvement, and eliminate waste. Understand detailed implications of decisions and make recommendations for arriving at proper quality solutions across product development teams for all product categories, including executive leadership of the organization. Understand customer returns and services features and processes in detail to be able to assess risk and build processes that prevent negative customer experiences due to process risks. Be an expert in operations and supplier quality management, including standard quality management systems. Align cross-functionally, influencing a broad spectrum of stakeholders to gather, develop and manage business requirements. Take ownership of Reverse Logistics Quality Management System (QMS) standards and collaborate with 3P suppliers for development and improvement of their supporting QMS. Manage and deliver results on complex projects involving teams across the company.

40 hours / week, 8:00am-5:00pm, Salary Range: $166,962/year to $223,600/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:

https://www.aboutamazon.com/workplace/employee-benefits.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

Basic Qualifications

Position Requirements:

Master's degree or foreign equivalent degree in Computer Science, Industrial Engineering, Electrical Engineering, Mechanical Engineering or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Industrial Engineering, Electrical Engineering, Mechanical Engineering or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skills: (1) applying Lean Six Sigma or World Class Manufacturing System (WCM) methodologies; (2) applying 8D Problem Solving Methodology utilizing tools including 5Why, Ishikawa Diagram, or Pareto; (3) owning overall product quality including performing root cause analysis and failure analysis; (4) owning process or design qualification through Design of Experiments (DOE), including statistical analysis; (5) process or design Failure Mode and Effects Analysis (FMEA) application; (6) business-level Key Performance Indicator (KPI) delivery and management of cross-functional continuous improvement; and (7) using statistical process control tools including CpK, Gauge R&R, or control charts to monitor performance and identify improvement opportunities. Up to 25% domestic and international travel may be required.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.