• Special Markets Order Representative

    WW Norton & Company, Inc. (Scranton, PA)


    Job Descriptions:

    National Book Company, a subsidiary of W.W. Norton & Company, is seeking an Order Representative to work in our Special Market Department to help support our customers' needs. This position will be mainly remote, but with training and other responsibilities to have required presence in our Scranton, PA office.

    Essential Responsibilities include:

    + Work with our gift rep groups and customers in relation to orders

    + Provide support to internal & external customers

    + Respond to incoming emails / calls efficiently

    + Enter orders into our system from various customer order management systems

    + Enter processed orders into customer portals

    + Daily monitoring of pending orders

    + Other tasks as needed (after training)

     

    Please note that this job description is not designed to cover all activities required of the employee.

    Required Experience:

    Job Requirements:

    + Excellent written and verbal communication skills

    + Attention to detail and organizational skills

    + Good PC skills, including experience with Excel and Outlook

    + Good problem-solving skills

    + Experience working with gift rep groups is an advantage

    + Team player

    + Employment eligibility to work with W.W. Norton & Company/National Book Company in the US

    Keyword: Special Markets Order Representative

    From: W.W. Norton & Company, Inc.