• Key Account Coordinator

    Herc Rentals (Kansas City, MO)


    Key Account Coordinator

     

    **Date:** Sep 17, 2025

    **Location:** Kansas City, MO, US, 64108

    **Company:** Herc Rentals

     

    If you are currently an employee of Herc Rentals, please apply using this link: **_Herc Employee Career Portal (https://performancemanager4.successfactors.com/sf/careers/jobsearch?bplte\_company=hercrental&\_s.crb=1vzawZHP23EM4ncylkxJuws98oCREXt5QR31bzyGQAI%253d)_**

     

    Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025.

     

    Job Purpose

     

    The Key Account Coordinator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities within a district. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.

     

    What you will do...

     

    + Centralized support for Reps within the District to run reservations and opportunities

    + Assigned Customers

    + Key Customers to the District that require a “Single Point of Contact”

    + Customers that do business Regionally/Multi-Regionally that are not handled by Customer Care/Central Res where order flow is excessive for local managing.

    + Adept at sourcing fleet within District/Region to fill orders. Escalation process with DM/RVP/RFM

    + Answer customer inquiries and resolve their issues/concerns

    + Schedule delivery and pick up of equipment

    + Maximize/generate additional sales revenue through superior customer service on all existing orders Finalize sales from all inbound inquiries and successful outbound telemarketing

    + Provide customers with expert advice on the selection, operation, and maintenance of all the various types of equipment

    + Additional Responsibilities:

    + Generate, process, analyze and review the daily business reports

    Requirements

    + Professional working experience preferred

    + Valid driver’s license

    + Bachelor's degree preferred

    + Work out of separate office within Branch. Position not located on counter and not remote.

    + Participate in Sales meetings, District management meetings and SFDC

    + Work in Service Cloud being linked to other Regional Key Account Coordinators for back-upand team communications

    + Excludes ProSolutions and HES

    + District Cost center allocated to supported District Branches

    + Customer Solutions & Ops Support: Support role in terms of strategy, training & systems andbackup

    + Solid and proven computer skill set (knowledge of MS Office is preferred)

    Skills

    + Ability to engage in natural verbal interaction with customers

    + Able to walk into unfamiliar environments and adjust rapidly to the setting

    + Customer service focused

    + Attention to detail

    + Multi-task on multiple assignments within a fast-paced environment

    **Req #:** 64740

    **Pay Range:** $29/hour

     

    Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

     

    Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

     

    Keeping you healthy

     

    Medical, Dental, and Vision Coverage

     

    Life and disability insurance

     

    Flex spending and health savings accounts

    Virtual Health Visits

    24 Hour Nurse Line

     

    Healthy Pregnancy Program

     

    Tobacco Cessation Program

     

    Weight Loss Program

     

    Building Your Financial Future

     

    401(k) plan with company match

     

    Employee Stock Purchase Program

     

    Life & Work Harmony

     

    Paid Time Off (Holidays, Vacations, Sick Days)

     

    Paid parental leave.

     

    Military leave & support for those in the National Guard and Reserves

     

    Employee Assistance Program (EAP)

     

    Adoption Assistance Reimbursement Program

     

    Tuition Reimbursement Program

     

    Auto & Home Insurance Discounts

     

    Protecting You & Your Family

     

    Company Paid Life Insurance

     

    Supplemental Life Insurance

     

    Accidental Death & Dismemberment Insurance

     

    Company Paid Disability Insurance

     

    Supplemental Disability Insurance

     

    Group Legal Plan

     

    Critical Illness Insurance

     

    Accident Insurance

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

     

    **Nearest Major Market:** Kansas City

    **Job Segment:** Inside Sales, Telemarketing, Sales, Customer Service