"Alerted.org

Position Summary

+ Working within a practice environment, individual will be placed in a primary office location(s) with a direct report to the Director of the Central Billing Office or their designee with a dotted line reporting to the Physician Office, Practice Manager, works collegially with CBO back office and front office staff within the physician practice to achieve organizational objectives and goals. Maintain an efficient billing process for the handling of patient accounts within their assigned practice(s); exhibit proficiency in all aspects of the Central Billing Office functions. Perform and maintain a “Best Practice” billing process and workflow. Serve as a resource for office staff regarding demographic, insurance and lab process training. Will assist patients with regards to insurance and benefit information. Will demonstrate and provide excellent customer service ensuring patient satisfaction. Focus on continued process improvement for both practice and CBO functions. Must be flexible and may be required to assist at other locations for coverage issues as necessary. Good understanding of billing and collection practices and laws. Maintains good attendance and attends all required staff meetings.

Primary Position Responsibilities

+ Responsible for the accurate and timely posting of payments, recognizing errors and taking corrective action.

+ With pleasant, helpful telephone manner, answers billing questions from patients. Demonstrates a thorough understanding of patient bills and expertise in explaining them.

+ Responsible for the monthly printing of necessary reports.

+ Demonstrates ability to troubleshoot effectively, working independently and with well establish goals.

+ Responsible for the timely and accurate submission of claims, paper and electronic and/or electronic personal statements.

Qualifications

+ Minimum Education :

+ Required:

+ High School Diploma or Equivalent

+ Preferred:

+ None

+ Minimum Years of Experience (Amount, Type and Variation) :

+ Required:

+ Minimum of two years previous billing experience required or the equivalent through training programs may be considered

+ Preferred:

+ None

+ License, Registry or Certification :

+ Required:

+ None

+ Preferred:

+ None

+ Knowledge, Skills and/or Abilities :

+ Required:

+ Ability to type, use computer equipment and other office machines. Detail oriented, flexible and multitasking skills. Knowledge of all local financial assistance programs, insurance processing, charge entry, personal balance collection and excellent customer service skills. Must be flexible and may be required to assist at other locations for coverage issues as necessary.

+ Preferred:

+ Medical office experience and familiarity with medical terminology preferred. Strong customer service and multitasking abilities required.

Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to medical, dental, vision, family forming, paid time off, tuition reimbursement, and retirement savings.

The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicant’s hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).