• Customer Service Representative

    Adecco US, Inc. (Fort Worth, TX)


    Adecco is assisting a local client recruiting for Customer Service Representative opportunities in Fort Worth, TX. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that is driving innovation in healthcare services. If Field Support/Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

    Responsibilities for a Customer Service Representative include but are not limited to:

    + Answer incoming phone calls, identify caller needs, and resolve issues on the first call.

    + Navigate computer systems to identify issue status and provide accurate responses.

    + Deliver information and answer questions in a professional, positive manner to support strong customer relationships.

    + Complete necessary documentation to track and resolve issues.

    + Collaborate with team leads and fellow representatives to ensure efficient support.

    Candidates for the Customer Service Representative must meet the following requirements to be considered:

    + High School Diploma or GED (required).

    + Strong communication and customer service skills.

    + Ability to multitask and document issues accurately while speaking with customers.

    + Experience handling inbound calls and resolving customer inquiries.

    + Ability to work a 10:00 AM – 7:00 PM schedule (training 8:00 AM – 5:00 PM for 3+ weeks onsite in Fort Worth, TX).

    Preferred Qualifications:

    + Call center experience with back-to-back calls.

    + Ability to work with limited supervision.

     

    What’s in this Customer Service Representative position for you?

     

    + Pay: $17.39/hour

    + Schedule: Full-time, 40 hours/week | Training: 8:00 AM – 5:00 PM | Post-training: 10:00 AM – 7:00 PM

    + Onsite training in Fort Worth, TX, then eligible to telecommute.

    + Weekly paycheck.

    + Dedicated Onboarding Specialist & Recruiter.

    + Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

     

    This Customer Service Representative role is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this position and other opportunities with Adecco in Fort Worth, TX, apply today!

     

    **Pay Details:** $17.39 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.