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Job Description

Responsible for the development, maintenance, and ongoing improvement of the IT controls framework, including documentation, risk management, training, and associated processes. Provides oversight of the audit process within IT and the process for tracking open audit findings, test exceptions, and systemic issues. Ensures continuous improvement by working closely with representatives of the community to improve their respective processes and then publish, train, and govern them. Additionally, supports the integration of AI governance into IT controls, ensuring responsible use of AI technologies through policy development, risk assessment, and compliance monitoring.

What You’ll Do

+ Utilizing broad expertise in governance, controls, and risk management, serves as subject expert and provides effective counsel to leaders and business areas on IT controls and audits.

+ Responsible for IT software development lifecycle process improvement, documentation, and the implementation of the controls.

+ Responsible for oversight and coordination of the audit process within IT while working collaboratively with other business areas and external firms to ensure effective communication and management of audits.

+ Identifies systemic weaknesses in IT controls, provides guidance on actions for resolution and escalates issues as needed to get the resources to address issues.

+ Responsible for creating, implementing and managing processes, policies, procedures, standards, and controls for IT risk management

+ Leads IT process change initiatives that are highly complex, have critical dependencies with other change initiatives or established processes, and impact multiple divisions within the organization

+ Manages and prioritizes overall portfolio of change initiatives and collects inputs to define future change initiatives.

+ Develops and enforces AI governance policies to ensure ethical, transparent, and accountable use of AI systems across IT operations.

+ Collaborates with data science and engineering teams to assess AI-related risks, including bias, privacy, and model drift, and integrates mitigation strategies into the IT controls framework.

+ Monitors regulatory developments related to AI and ensures organizational compliance with emerging standards and legislation.

What You Bring

+ Bachelor's degree or advanced degree (where required)

+ 5+ years of experience in related field.

+ In lieu of degree, 7+ years of experience in related field.

What You’ll Get

+ The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community

+ Work-life balance, flexibility, and the autonomy to do great work

+ Medical, dental, and vision coverage along with numerous health and wellness programs

+ Parental leave and support plus adoption and surrogacy assistance

+ Career development programs and tuition reimbursement for continued education

+ 401k match including an annual company contribution

+ Learn more (https://careers.bluecrossnc.com/global/en/benefits)

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

_*Based on annual corporate goal achievement and individual performance._

$107,901.00 - $172,642.00

Skills

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at [email protected] .

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming