• Customer Service Representative

    Waste Connections (Eugene, OR)


    **Sanipac** , is seeking a **high-energy, detail-oriented CSR** to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you!

    **Location:** Eugene, OR

    **Schedule:** Monday–Friday, 8:00 AM – 5:00 PM

    **Pay:** $20.00/hour. + **$0.50/hour** for bilingual applicants

    + **Full Benefits** : Medical, Dental, Vision, Life, Disability, FSA

    + **Paid holidays off & Generous PTO** .

    + **401(k) with company match**

    + Opportunities for **career growth** within a stable, nationwide company

    + A culture built on **teamwork, respect, and integrity**

    **Work Environment:** On-site position (in-office only)

     

    Responsibilities.

     

    + Answering high volumes of incoming calls from new and existing customers

    + Assisting with service start, changes, cancellations, and billing inquiries

    + Responds to voicemail & email inquiries from customers.

    + Using company systems to input and manage customer account data

    + Resolving service issues with professionalism and accuracy

    + Coordinating with other departments to resolve issues quickly

    + Maintaining a positive, can-do attitude—even during peak call times

    + Various office tasks in other areas as needed.

    + You should be able to start tasks on your own, work well by yourself and with others.

    Working Environment:

    + Comfortable and well-lit office in a professional call center

    + Individual workstations with computer, headset, and phone

    + Fast-paced, team-driven atmosphere with minimal downtime

    + Long periods of sitting, typing, and phone interaction required

    What We’re Looking For:

    + Strong communication and problem-solving skills

    + Proficient in Microsoft Word, Excel, and email systems

    + Ability to type quickly and accurately (10-key experience required)

    + High-volume customer service a plus!

    ***If applying through indeed*** To be considered for any of our current openings you must complete an application through our direct website:** **www.wasteconnections.com

     

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    Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.