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Description

Introduction

Are you ready to manage in a new era as a CBO Collections Supervisor where building a healthier tomorrow is more than a job? Our Surgery Ventures team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today.

Benefits

Surgery Ventures Group offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a Central Billing Office Collections Supervisor where your passion for leading and creativity are valued? We want your knowledge and expertise!

Job Summary and Qualifications

As the Collections Supervisor you will contribute to the company’s mission, vision, and values by completing the follow-up and collection from third party payers and self pay accounts to enhance cash flow and obtain associated reimbursement based on established contracts. You will maintain and supervise all collection personnel at CBO under the direction of the CBO Director/Asst. Director based on established requirements of the CBO.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

+ Supervises/monitors the flow of work in the collectors and reassigns workload demands.

+ Maintains daily review of collector’s queues on desktop so queues remain in a current status based on Best Practice requirements.

+ Tracks and trends denials from EOBs and communicates it in a timely manner with CBO Director/Assistant Director.

+ Maintains monthly rebill and denial logs for each center, identifies trends, documents actions taken and communicates it in a timely manner with CBO Director/Assistant Director.

+ Reviews filing and follow-up on insurance denials for all collectors to assure appeals are completed within 24-48 hours from the receipt of the necessary documentation. Assists with preparing appeals to assure all documentation is obtained and appropriate.

+ Assists in identifying carrier guidelines and where and how to find them.

+ Notifies Director/Asst. Director of contractual issues that affect payments and are contrary or inconsistent with contract language.

+ Completes 20 account reviews per month for each center. Will be reviewed by Director/Asst Director with signature approval. Appropriate education initiated as required to correct any deficiencies.

+ Responsible for supervision of all collectors in achieving and maintaining accounts receivable days at the established ASD goal.

+ Posts adjustments and refunds identified by the collectors and submits to the CBO Director/Asst. Director for approval.

+ Holds regular collection departmental meetings.

+ Provides back up as needed to all collectors.

+ Assists or oversees the recruiting, hiring, and development of the collection staff.

+ Other duties as assigned based on CBO operational needs.

EXPERIENCE:

+ Minimum three (3) years of collection experience or supervision of collections in a high volume collection arena highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred.

+ Working knowledge of Managed Care payers/contracts, Medicare and Medicaid payers/contracts, Medicare/Medicaid Managed Care payers/contracts and medical terminology are preferred

Consider a fulfilling and secure career with Surgery Ventures, in partnership with HCA Healthcare. Our team of over 3,400 physicians manages more than 150 surgery centers across 16 states in the United States. As a dedicated unit within HCA Healthcare, we prioritize providing safe, efficient, and premium surgical services. With over 30 years of pioneering experience in the industry, our physician partners offer exceptional outpatient care to over 800,000 patients in communities across our network. We do so with the backing of the clinical, operational, and financial expertise of a Fortune 100 healthcare leader. At Surgery Ventures, we are committed to supporting your career growth and advancement at every stage.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

If this is the kind of dynamic growth opportunity that compels you, apply for the Central Billing Office - Collections Supervisor role. We are interviewing apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.