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Make a Difference in the Lives of Cancer Patients - Join UPMC Hillman Cancer Center!

We're excited to offer a full-time Office Assistant opportunity supporting both our Mercy Hospital and West Mifflin locations. This role is ideal for someone passionate about efficient patient care, strong communication, and being part of a dynamic team.

Why Choose Us?

+ Meaningful Work: You'll play a key role in scheduling and authorizing diagnostic testing, while learning all aspects of front office operations.

+ Dual Location Coverage: A typical week includes 3 days at West Mifflin and 2 days at Mercy, though this may vary based on staffing needs.

+ Work-Life Balance: Enjoy a Monday-Friday daylight schedule-no evenings, weekends, or holidays!

+ Patient-Centric Approach: Assist patients in person and over the phone, providing essential information and collaborating with various departments.

+ Ideal Candidate: Prior experience in an outpatient medical office and familiarity with electronic medical records and medical terminology are highly valued.

+ Make an Impact: Explore this opportunity to positively influence the lives of others while building the career you've always dreamed of. Apply today and become part of a team that truly makes a difference.Responsibilities:

+ Verify necessary information and records in the medical record and computerized scheduling system.

+ Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

+ Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

+ Maintain clean, orderly waiting area including beverage area and reading materials.

+ Prepare patient charts for upcoming appointments.

+ Answer telephone, screens calls, takes messages, and provides information.

+ Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

+ Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

+ Answer questions regarding patient appointments and testing.

+ Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.

+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

+ High school diploma or GED is required.

+ 1 year work experience, preferably in a medical office setting.

+ Knowledge of medical terminology preferred.

+ Word processing and computer experience preferred.Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran