• Quality Coordinator - Warren Clinic

    Saint Francis Health System (Tulsa, OK)


    Current Saint Francis Employees - Please click HERE (http://www.myworkday.com/saintfrancis/d/task/3005$4482.htmld)** **to login and apply.

     

    Full Time

     

    Days

     

    Shift: Monday - Friday (8am to 5pm)

     

    Job Summary: The Quality Coordinator will collaborate with and support providers and practice support staff to improve population health performance and achieve quality metrics.

     

    Minimum Education: High School Diploma or GED.

     

    Licensure, Registration and/or Certification: Certified Medical Assistant, preferred.

     

    Work Experience: Minimum 3 years experience as a Medical Assistant, or Healthcare Quality Improvement, or Ambulatory Care Operations.

     

    Knowledge, Skills, and Abilities: Knowledge of clinical quality initiatives and requirements for quality measures, including Merit Based Incentive Payment System (MIPS), Primary Care First, and Medicare Advantage. Sound knowledge of Microsoft 365 and other applicable software. Knowledge and understanding of healthcare delivery processes in the medical office. Excellent communication skills, both written and verbal that present clear and concise information. Strong attention to detail and the ability to multitask. Ability to maintain professional and courteous and demonstrate flexibility and adaptability in adynamic work environment.

     

    Essential Functions and Responsibilities: Reviews registries with key office staff to identify care gaps and opportunities for outreach and/or gap closure. Assists the providers and end users with documentation requirements, monitoring deadlines and deliverables to meet various metrics. Facilitates pre-visit planning, pre-gap closure initiatives, referral tracking and closure to improve population health. Performs outreach to patients to close gaps of care. Supports practice providers in the development and implementation of activities to close population health care gaps and achieve quality performance goals. Participates in continuous quality improvement activities and initiatives by conducting routine audits of documentation ensuring compliance with protocols and standardized workflows. Identifies areas of improvement and provides recommendations to improve quality.

     

    Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.

     

    Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

     

    Special Job Dimensions: None.

     

    Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

     

    Population Health - Warren Clinic

    Location:

    Tulsa, Oklahoma 74136

     

    EOE Protected Veterans/Disability