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License Renewal Supervisor

Summary of Position (Job Purpose) - Major purpose and functions of the position.

• Oversee daily tasks of all License Renewal Coordinators

• Handle escalation of issues that may arise with store operations

• Assist and be responsible for providing support to the Manager of Store Set-up and Licensing as needed and with development of processes and procedures

• Ensure accurate records of upcoming and already processed renewals

• Responsible for ensuring the processing of renewal applications for all required state, city, county, and health licenses in a timely manner to avoid costly fines, penalties or store closures

• Review and investigate current applications to ensure we have the required licenses from the state, city, county, or health department to changes in merchandise or operation of stores

• Responsible for ensuring proper documentation and precise record keeping of licenses with system software

• Responsible for acting as a resource for the department in the absence of the Manager

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

• Responsible for timely renewal of various licenses for every store location in our portfolio

• Balance workloads and assign projects for License Renewal Coordinators

• Assist with department documentation (administrative manual, instructions, memos, etcetera)

• Assist and be responsible for providing support to the Manager of Store Set-up and Licensing as needed and with development of processes and procedures

• Responsible for ensuring contact of the necessary entities, completing the required applications, and paying the appropriate fees to maintain the licenses

• Responsible to assist with recruitment, interview, selection, orientation and training of new associates; cross-train existing associates when appropriate

• Assess performance of team members, then provide consistent fact based and balanced feedback

• Responsible for updating / maintaining current training documents for reference by new and current associates

• Responsible for running reports and maintaining data integrity in our system-of-record as may be required (i.e.: summary of GL budget variance by period) as well as supporting Manager in providing information needed for periodic reports and budgets.

• Track sick and PTO for direct reports

• Approve time off requests for direct reports

• Complete weekly time approval

• Complete and deliver annual evaluations to direct reports

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

• High school graduate or GED equivalent

• Ability to handle multiple priorities in a fast paced environment

• Minimum required typing speed of 45 wpm

• Must be able to calculate license fees based on inventory, gross sales

• Extensive experience in word-processing, spreadsheet and web-based software applications

• Must have strong business writing skills, effective communication and interpersonal skills

• Must be a motivated self-starter with the ability to work independently and within a team

• Must possess a high degree of organizational skills with the ability to effectively prioritize multiple renewals, with multiple due dates/deadlines

• Must have the ability to recognize the need for action and quickly arrive at accurate decisions

• Ability to direct associates to be teams in efficient and team building manner

• Ability to keep a positive attitude in a fast paced environment

Desired Qualifications – Desired but not required

• Experience in city or government finance

• Property tax or tax billing

• Accounts receivable/payable

• Previous leadership experience

This is not to be considered a complete list of job duties, as they may be amended as needed.

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Leasing

Dollar Tree