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IDOC - Technical Records Specialist 2

Posting Begin Date: 2025/09/22

Posting End Date: 2025/10/06

Category: Corrections

Sub Category: Records Management

Work Type: Full Time

Minimum Salary: 19.77

Maximum Salary: 21.80

Pay Rate Type: Hourly

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

Summary:

The Idaho Department of Correction (IDOC) is seeking a Technical Records Specialist 2 to join the Transport & Placement Team. This position plays a key role in coordinating resident transportation logistics, processing county jail billing, and supporting administrative functions related to out-of-state contracts. The ideal candidate will be detail-oriented, organized, and capable of working independently while collaborating with internal and external stakeholders.

Key Responsibilities:

Bureau of Transportation Support:

+ Coordinate and track transportation schedules across facilities.

+ Communicate with facility staff, transport officers, and external agencies to ensure timely and secure movement.

+ Maintain accurate records of transport logs and vehicle usage.

County Jail Bill Processing:

+ Review, verify, and process billing statements from county jails.

+ Ensure compliance with contractual agreements and billing policies.

+ Collaborate with finance and accounting teams to resolve discrepancies and ensure timely payments.

General Administrative Duties:

+ Assist with data entry, reporting, and document management.

+ Support cross-functional teams with special projects as needed.

+ Maintain confidentiality and adhere to all departmental policies and procedures.

Minimum Qualifications:

+ Some knowledge of monitoring records systems. Typically gained by 1 year of full-time work experience monitoring record systems, identifying problems and correcting errors.

+ Some knowledge of interpreting and applying rules, regulations, or policies. Typically gained by at least one-year work experience interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic wellbeing of others or will result in a service or action being denied.

+ Some experience analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained by at least one year of experience performing extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.

+ Some experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters. Typically gained by at least one year of experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.

+ Some experience in a work setting where entering and retrieving data in a database records system or other computer records was a requirement. Typically gained by at least 6 months experience in a work setting where entering and retrieving data in a database records system or other computer records was a requirement.

+ Some experience which required composing and proofreading a variety of business documents on a regular basis; OR, completion of at least 1 college-level English composition or business English class AND 6 months of experience composing business documents. Typically gained by at least 1 year of experience which required composing and proofreading a variety of business documents on a regular basis; OR, completion of at least 1 college-level English composition or business English class AND 6 months of experience composing business documents.

Preferred Qualifications:

+ Experience in corrections, transportation coordination, or financial processing.

+ Strong organizational and communication skills.

+ Proficiency in Microsoft Office and data management systems.

+ Ability to work independently and manage multiple priorities.

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected]

Preference may be given to veterans who qualify under state and federal laws and regulations.