• IT Service Operations

    TEKsystems (Katy, TX)


    Description

    TEKsystems is seeking a dedicated and skilled Desktop Support Analyst to join our IT team.

     

    The successful candidate will be responsible for delivering timely and efficient technical support to staff, ensuring the smooth operation of computer systems, hardware, and networks. This position plays a vital role in maintaining the high standards of patient care and operational excellence that our client is known for.

    Key Responsibilities:

    Provide hands-on desktop support including troubleshooting hardware, software, and network issues.

     

    Install, configure, and maintain desktop systems, laptops, printers, and other IT equipment.

     

    Respond to service requests and incidents in a timely manner, ensuring minimal disruption to clinical and administrative operations.

     

    Collaborate with other IT teams to escalate and resolve complex issues.

     

    Maintain accurate documentation of support activities and asset inventory.

    Qualifications:

    A bachelor's degree in computer science, information technology, or a related field is preferred.

     

    Minimum of 2 years of experience in desktop support or a similar role.

     

    Strong knowledge of Windows operating systems and Microsoft Office applications.

     

    Experience with network infrastructure and IT service management tools.

     

    Excellent problem-solving skills and attention to detail.

     

    Strong communication and interpersonal skills.

     

    Ability to work independently and as part of a team.

     

    Certification in CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar is a plus.

     

    Skills

     

    desktop, Windows 10, Office 365, Technical support, helpdesk troubleshooting, printer support

     

    Top Skills Details

     

    desktop, Windows 10,Office 365,Technical support

     

    Additional Skills & Qualifications

     

    Experience in a healthcare environment is a plus.

     

    Multifunctional Printer Experience

    Experience Level

    Intermediate Level

    Pay and Benefits

    The pay range for this position is $20.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Katy,TX.

     

    Application Deadline

     

    This position is anticipated to close on Oct 3, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.