• Patient Services Representative

    Adecco US, Inc. (Essex Junction, VT)


    Make a difference every day in your community.

     

    Patient Services Representatives (PSRs) are the first point of contact for patients, families, and visitors. This role is essential to ensuring a positive experience and smooth care journey. From welcoming patients to managing clinical flow, you’ll provide high-quality customer service while supporting our healthcare teams.

     

    What You’ll Do

    As a PSR, you’ll play a key role in connecting patients with the care they need by:

    + Managing patient registration, scheduling, and clinical flow

    + Supporting pre- and post-visit planning, outreach, and panel management

    + Coordinating and facilitating home visits

    + Answering questions and directing patients to CHC services or departments

    + Partnering with clinical staff to ensure efficient, compassionate care

     

    What We’re Looking For

    Education & Experience:

    + High School Diploma or GED required

    + Previous experience in a healthcare or customer service role preferred

    Knowledge, Skills & Abilities:

    + Strong customer service and conflict resolution skills

    + Excellent communication—clear, patient, and attentive

    + Computer proficiency (Microsoft Word, Excel, Outlook; scheduling systems)

    + High attention to detail and ability to prioritize in a fast-paced setting

    + Flexibility to work in multiple locations or service lines as needed

    + Self-motivated and dependable team player

     

    Why You’ll Love Working Here

     

    We are committed to supporting the health and well-being of both our patients and our team. We offer a **comprehensive benefits package** , including:

     

    + Medical insurance with $600 annual wellness perks

    + Dental & vision coverage

    + Flexible Spending Accounts

    + Life & disability insurance

    + 401(k) with 3% employer contribution after one year

    + Continuing Education funds (for licensed roles)

    + Combined time off (vacation, personal, and sick time)

    + Eight paid holidays (six fixed, two floating)

    + Employee Assistance Program for all household members

    + Local discounts and perks

     

    Join Our Team

     

    As a Patient Services Representative, you’ll be part of a mission-driven team dedicated to building healthier communities. If you thrive in a fast-paced environment, love helping others, and are ready to grow your career in healthcare— **apply today!**

     

    **Pay Details:** $21.00 to $25.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.