• System Engineer

    Insight Global (Salt Lake City, UT)


    Job Description

    Insight Global is looking for a Senior System Engineer to join the Production Engineering pillar of a large financial firm in Salt Lake City. In this role, you will support an enterprise-level desktop transformation. This position is critical to the success of the next-gen Cloud Desktop Migration program, with a focus on hands-on end-user support, Windows OS troubleshooting, and cloud desktop configuration. You’ll serve as the bridge between users and support teams, helping resolve migration issues and operational challenges in a Citrix-based on-prem environment. The ideal candidate should have hands on experience with Intune, cloud configuration management, and windows configuration management.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -8+ years of experience in Windows desktop engineering and support

     

    -Thorough knowledge of configuring, deploying, supporting and upgrading Microsoft Office applications, Adobe suites, browsers (Chrome, Edge, Firefox)

     

    -Incident/outage experience: Strong end-user support background and experience with incident outage resolution, especially in enterprise environments

     

    -Deep understanding of VDI infrastructure and cloud desktop configuration

     

    -Hands-on experience with Intune (cloud) and MECM (on-prem)

     

    -Operational support mindset with focus on OS-level troubleshooting and creating support documentation

     

    -Ability to work directly with users and support teams (L1–L3) -Experience with Group Policy Objects (GPO) and Windows configuration management

     

    -Familiarity with Citrix-based on-prem environments

     

    -Experience with VDI (Citrix, View, RDS), Virtualization (Hyper V, vSphere)

     

    -Prior involvement in large-scale desktop migration projects