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Customer Representative Role
- The Goodyear Tire & Rubber Company (TN)
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Commercial Service Technician
DESCRIPTION:
A Commercial Service Technician is accountable for properly and safely performing the tire and related services needed for all commercial tire users. Responsibilities will include but not be limited to:
+ Dismounting and mounting any type of tire on drop center, semi-drop center and multi-piece rims to service customer's needs as deemed safe by company policy.
+ Match mounting, match mating dual assemblies, and radial runout as necessary.
+ Inflating of tires to prescribed PSI per load requirements.
+ Cleaning and maintaining service equipment.
+ Performing roadside service calls on a continuous basis.
+ Determining repairable tire conditions and making such repairs.
+ Removing tires for retreading or repair as needed.
+ Properly executing required billing documents (accurate and legible) then submitting to management.
+ Exercising proper maintenance of assigned Service Vehicle including appearance as on-board service equipment.
+ Complying with DOT regula tions including driver's license for class of truck operated.
+ Following all driving rules.
+ Complying with OSHA regulations and safety requirements.
+ Wearing proper PPE, using cages, and following all other safety policies and procedures.
REQUIREMENTS:
+ High School or GED preferred.
+ At least 3 months of relevant service experience is preferred.
+ Must have a valid driver's license and meet commercial driver qualification requirements, including being at least 21 years of age.
+ Must be able to work in a results-oriented, fast-paced environment as part of a team.
+ Must be self-starter and willing to take the initiative, able and willing to work without direct supervision.
+ Willing to follow all safety procedures and work in a safe manner.
+ Must be willing to perform service calls on nights and/or weekends on a rotating basis.
+ Good oral and written communication ability.
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