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SMBF - Production Management (also known as Production Support - SMBF Technology) is an organisation with more than 5,000 employees and contract workers. The Business Execution team is responsible for the group’s ongoing planning, administrative and organisational development activities. These include management of the Financials, Headcount, Real Estate and Vendor Management Planning Processes, as well as providing ongoing support to the Production Management Leadership Team.

We are looking for an experienced candidate to join the Production Management Business Execution Human Capital team to assist to assist with Headcount Management and other Human Capital related activities.

Key Responsibilities:

+ Assist Business Execution Human Capital Lead to understand and track the organization’s headcount, identify trends and resolve issues as they emerge, in addition to ensuring, accuracy in reporting, onboarding and termination of resources

+ Support the Human Capital Lead in providing monthly headcount reconciliation and headcount walks to aid in the accuracy of reporting Weekly hiring reviews, in addition to open roles and recruitment status updates required for Senior management

+ Work closely with Human Capital Team to create weekly hiring reviews, in addition to providing open roles and recruitment status updates required for Senior management

+ Assist with Location Strategy and Real Estate Reporting and Target Analysis Support ongoing Headcount analysis to aid the PS central finance team in their Management of monthly forecasting, transfer processes, mid-year and annual budgeting processes

+ Work with the PS-SMBF central finance team to provide ongoing Headcount analysis to aide in their Management of monthly forecasting, transfer processes, mid-year and annual budgeting processes

+ Actively identify and implement process improvement opportunities

+ Complete and ensure timely and accurate submission of deliverables

+ Provide in-depth analysis with interpretive thinking to develop innovative solutions

+ Participate in and provide support for significant Operations ad-hoc projects and Production Management initiatives.

Required Skills and Competencies:

+ A minimum of 7-10 years of experience in Financial Services role, preferably in a Finance, Business Execution Office, Chief of Staff or CAO Role.

+ Excellent analytical and data mining skills

+ Strong organizational skills and attention to detail

+ Consistently demonstrates clear and concise written and verbal communication skills

+ A good team player with a proactive, flexible, enthusiastic and can-do approach

+ Highly self-motivated with a strong sense of initiative

+ Ability to manage deliverables within aggressive timeframes; ability to cope under time pressures

+ Experience with databases and information management Advanced Microsoft office skills including demonstrated capabilities with Excel pivot tables, VLOOKUP’s, and other formulas

+ Knowledge of Citi systems (PTS and R@C) a plus

Education:

+ Bachelor’s Degree/University degree or equivalent experience

+ Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$142,320.00 - $213,480.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Dec 01, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.