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Position Title:Building Security Services Specialist III

Job Group:Professional & Scientific

Required Minimum Qualifications:High school diploma or equivalent and 5 years of related experience.

Special Required QualificationsDrivers License

Preferred Qualifications:Certified Facilities or Security Credential (Such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or a related facilities management or access control certification.)

Experience configuring and maintaining complex electronic key management systems in a large institutional or multi-building environment.

Formal training or experience managing multi-phase projects, budgets, and vendors.

Knowledge of building construction and security standards.

Experience collaborating with various stakeholders, such as: campus units, contractors, and vendors.

Job Description:

The Iowa State University Department of Public Safety is seeking a highly skilled Building Security Services Specialist III to support and enhance campus security and facility access systems. This position requires advanced computer and business process skills, expert knowledge of keying and hardware systems, and strong project management abilities. The successful candidate will play a critical role in ensuring campus safety by overseeing keying projects, reviewing security-related construction elements, and collaborating with campus partners to maintain compliance with university policies and federal security standards.

Key Duties and Responsibilities

+ Master the use of multiple software platforms, including Simple K (key management), FAMIS/TMA (work order management), Lucernex (project management), and TRAKA (electronic key cabinet management).

+ Receive, integrate, and document customer requests accurately for accountability and audit purposes.

+ Demonstrate advanced proficiency in Microsoft Office Suite to support project planning, tracking, and reporting.

+ Apply moderate knowledge of building construction, particularly elements related to building security.

+ Oversee components of capital projects, small projects, and self-initiated repairs; lead facility rekeying efforts.

+ Serve as project manager for assigned work—scoping, bidding, procuring supplies, and formalizing work to be completed.

+ Partner with campus units to review project specifications, remodel plans, and security modifications for compliance and best practices.

+ Evaluate, audit, and implement process or hardware changes using critical analysis aligned with university standards.

+ Maintain accurate records for keying systems, hardware components, access levels, and expenditures.

+ Manage security-sensitive tasks, including access to federally controlled spaces with national security implications.

+ Provide expert knowledge of hardware, keys, and acceptable usage types to guide decision-making.

+ Engage professionally with customers, contractors, vendors, and internal stakeholders to resolve project and keying issues.

+ Mitigate and resolve high-impact issues exceeding $100,000 in scope, acting as a first-line managerial contact.

+ Interpret ISU policies to determine appropriate actions for complex security and operational scenarios.

About the DepartmentThe Department of Public Safety at Iowa State University is dedicated to providing a safe, secure, and welcoming environment for the entire campus community. The department works collaboratively with students, faculty, staff, and external partners to deliver comprehensive safety and security services that support the university’s mission of teaching, research, and outreach. Joining this team means being part of a trusted group of professionals committed to proactive problem-solving, operational excellence, and safeguarding the university’s people, property, and resources.

In addition to Iowa State University's standard background check, candidates are required to successfully complete additional background checks, thorough reference checks, and pre-employment health evaluation(s) in accordance with the Department of Public Safety's hiring practices.

Example of Duties• Coordinates, configures, operates, and maintains physical and electronic security systems.• Assists with developing customer rates and managing budget.• Oversees and coordinates with staff on access and maintenance for security systems.• Collaborates with vendors and contractors for security support.• Assists in developing policies and procedures related to building access, surveillance, and security.Level Guidelines• Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU’s mission and department or work unit goals• Applies senior-level professional knowledge and expertise to work requiring greater latitude• Solves moderately complex problems and regularly exercises judgment to determine appropriate action• Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices• Responds to complicated inquiries, provides training, and provides direction to lower-level staff• May provide supervision for one to two other staff (i.e., leads a small work team)• May lead projects for which well-defined practices and procedures may not exist• Provides guidance to students

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS808

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: September 24, 2025

Posting Close Date:October 8, 2025

Job Requisition Number:R17821

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.