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Adecco is currently assisting our client in Ontario, Ca hire a Bilingual- Spanish Customer Service Representative for their call center. This is a great opportunity with a Monday-Friday schedule. This is a temp-to- hire job Opportunity, if you are interested and meet the qualifications below apply today!

Job Types: Full-time

Pay: $19.00 per hour

Expected hours: 40 per week

Shift: 8:00 am - 4:30pm Monday- Friday

Experience:

Customer service: 1 year (call center preferred)

Our work environment includes:

Modern office setting

Growth opportunities

Opportunity for domestic and international travel

Great benefits

Duties:

- Provide exceptional customer service to clients via phone, email, and live chat

- Handle inbound and outbound calls to resolve customer inquiries and issues

- Analyze customer needs and recommend appropriate products or services

- Process orders, returns, and exchanges accurately and efficiently

- Collaborate with other team members to ensure customer satisfaction

- Follow company policies and procedures to ensure consistent service delivery

Skills:

- Excellent communication skills, both verbal and written in English and Spanish

- Strong problem-solving abilities and attention to detail

- Ability to analyze customer needs and provide appropriate solutions

- Proficient in using customer service software and computer systems

- Ability to multitask and prioritize tasks effectively

- Positive attitude and ability to work well in a team environment

- Previous customer service experience is preferred but not required

We offer competitive pay, a positive work environment, and opportunities for growth within the company. If you have a passion for providing excellent customer service and enjoy working in a fast-paced environment, we would love to hear from you.

Language:

Spanish (Required)

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.