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Schedule: Monday–Friday, 8:30 AM–5:00 PM

Job Overview:

We are seeking a customer-focused DME Intake Specialist to join our team in Greenfield. This role involves direct interaction with patients and healthcare providers to ensure accurate documentation and billing for medical equipment. The ideal candidate will be relationship-driven, detail-oriented, and comfortable with both administrative and hands-on tasks.

Key Responsibilities:

+ Provide exceptional customer service and patient-facing support

+ Verify insurance information and ensure proper documentation for billing

+ Review prescriptions and supporting chart notes for completeness and accuracy

+ Follow up with physicians to obtain missing documentation

+ Educate patients on medical equipment usage (e.g., walkers, bath safety, mobility aids)

+ Unpack and assemble medical equipment (must be able to lift up to 25 lbs)

+ Enter patient demographics and sales orders into system

+ Maintain compliance with HIPAA and internal documentation standards

Skills Required:

+ 2+ years of experience in customer service

+ Accurate and efficient data entry (must pass typing test)

+ Ability to lift up to 25 lbs and perform light assembly work

On-Call Rotation:

+ Approximately 3–4 days/month, including rotating holidays

+ On-call hours:

+ Weekdays: 5 PM–8 PM

+ Saturdays: 8 AM–8 PM

+ Sundays: 8 AM–5 PM

+ Compensation includes hourly pay for time worked plus a stipend:

+ $30 for weekdays

+ $100 for Saturdays

+ $75 for Sundays

Work Environment & Benefits:

+ Onsite role in a professional, patient-facing setting

+ Business casual attire

Pay and Benefits

The pay range for this position is $18.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenfield,WI.

Application Deadline

This position is anticipated to close on Oct 8, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.