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Role Overview:

The goal of the Operations Embedded Control Oversight team is to develop and maintain a comprehensive process

to proactively identify and reduce operational risk. As a senior member of the team, you will be responsible for

developing and maintaining comprehensive processes to identify and reduce operational risk. Partnering with

operations line staff, this role will be responsible for assisting in the proactive management of operational risk and

remediation of control issues

What you’ll do:

Point of contact for global Middle Office staff for control-related activities

Perform proactive reviews of Middle Office related control processes and reporting

Establish and oversee the application of operational risk policies, technology and tools, and governance

processes.

Assess risks and drive actions to address the root causes.

Assist management in achieving and maintaining strategic objectives, promotes efficiency, reduces the

risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory

requirements.

Identify best practices to be shared with global Citi businesses

Develop and maintain tracking metrics for management reporting and escalation

Establish a rapport with Business Managers, Compliance, Internal Audit and Legal.

Develop a broad and detailed understanding of the organization’s landscape, culture and technology.

What we’ll need from you:

• Willingness to challenge existing processes and ensure a satisfactory outcome.

• Proficient in metrics/KRI assessment and reporting.

• Strong organizational skills.

• Ability to manage tight deadlines and unexpected changes.

• Excellent communication and relationship skills across all management levels.

• Analytical with good attention to detail and strong problem solving skills.

• Ability to work independently and manage time efficiently.

**Qualifications** :

+ Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.

+ Ability to identify, measure, and manage key risks and controls.

+ Strong knowledge in the development and execution for controls.

+ Proven experience in control related functions in the financial industry.

+ Proven experience in implementing sustainable solutions and improving processes.

+ Understanding of compliance laws, rules, regulations, and best practices.

+ Understanding of Citi’s Policies, Standards, and Procedures.

+ Strong analytical skills to evaluate complex risk and control activities and processes.

+ Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.

+ Strong problem-solving and decision-making skills

+ Ability to manage multiple tasks and priorities.

+ Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

**Education** :

Bachelor's/University degree

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 02, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.