• Permit Technician - DOPL

    Idaho Division of Human Resources (Boise, ID)


    Permit Technician - DOPL

     

    Posting Begin Date: 2025/09/25

     

    Posting End Date: 2025/10/10

     

    Work Type: Full Time

     

    Minimum Salary: 20.28

     

    Maximum Salary: 21.55

     

    Pay Rate Type: Hourly

    Description

    State of Idaho OpportunityPermit Technician

     

    Applications will be accepted through 4:59 PM MST on the posting end date.

     

    About the Agency : The Division of Professional and Occupational licenses provides consumer protection and public safety through its regulation of more than 250,000 licensees within more than 44 Boards and Commissions here in the great State of Idaho.

     

    To learn more about the Agency, please visit our website at: dopl.idaho.gov

     

    This Technical Records Specialist 2 position is a great opportunity for a professional who's looking to provide consumer protection and public safety for all Idahoans. This position will be a part of DOPL’s Trades Permit Technician team.

    Example of Duties:

    + Review and process permit applications

    + Investigates, documents, and resolves complex problems related to the Division’s jurisdiction and requirements in accordance with Idaho statutes and rules for the electrical, mechanical, and plumbing programs

    + Respond to customer inquiries relating to processes and procedures

    + Participate in planning, development, and implementation of program procedures

    + Create informational material to provide to various entities

    + Follow confidential records management and distribution of documents

    + Additional administrative support to building and trade programs as needed

    Minimum Qualifications

    Experience:

    + Monitoring record systems to identify and correct errors Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs

    + Analyzing information and researching a variety of sources to identify and resolve problems or issues

    + Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations

    + Entering and retrieving data using a computerized record system

    + Composing and proofreading business correspondence

    Minimum Qualification Specialties:

    Experience:

    + Conducting sensitive fact-finding interviews; storing, retrieving, and compiling information in a report format using database software

    + Using spreadsheet software

    + Working with sensitive or restricted data

    + Operating word processing equipment and software at the rate of 40 wpm

    + Creating mass mailings using mail merge functions; using presentation software such as Microsoft Publisher and Power Point.

    Some knowledge of:

    + Data management; financial record keeping.

     

    BEST RETIREMENT AVAILABLE IN THE NATION!

     

    We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/) (PERSI) that offers a lifetime benefit.

     

    EXCELLENT BENEFITS!

    Generous vacation and sick leave accrual beginning as soon as you start

    11 paid holidays per year

     

    Excellent medical, dental and vision insurance (https://ogi.idaho.gov/benefits-plans/) - employee only coverage for PPO $70/month for medical and vision & $12.00/month for dental

     

    + Paid parental leave

    + Multiple savings plans, optional 401K, and optional 457b

    + Basic life insurance for employee and family

    + Wellness programs

    + Ongoing training opportunities

    + An opportunity for student loan forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) & Tuition Reimbursement

    + And more!

    EEO/ADA/Veteran:

    The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

     

    The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].