"Alerted.org

Job Title: Patient Liaison Technician

Job Description

We are seeking a dedicated and skilled PLT to enhance patient care and streamline clinical operations. You will play a crucial role in responding to patient inquiries, managing prescriptions, and coordinating essential medical records and referrals. Join a growing team that values patient experience and offers significant opportunities for professional growth.

Responsibilities

+ Respond to patient questions via phone regarding treatment, symptoms, prescriptions, and other inquiries.

+ Set up tests as requested by physicians, obtain necessary pre-authorizations, and communicate results to patients, including imaging and lab work.

+ Send and refill prescriptions through written, faxed, or electronic means.

+ Schedule outgoing referrals and send necessary chart information.

+ Request medical records from other physician offices and scan them into the Electronic Health Records system.

+ Complete patient paperwork such as worker’s compensation and FMLA forms and document work in the Electronic Health Records system.

Essential Skills

+ Proficiency in electronic health records and appointment scheduling.

+ Strong patient care and education skills.

+ Experience with inbound and outbound calls.

+ At least 3 years of experience as a Medical Assistant.

+ Medical Assistant Certification is required.

+ High School Diploma or equivalent is required.

+ B.S. Degree is a plus.

+ Bilingual skills are advantageous.

+ Computer skills.

Additional Skills & Qualifications

+ Experience in ophthalmology is beneficial.

Work Environment

You will work in a fast-paced clinical environment, seeing 80-100 patients daily. The clinic operates from 6:30 AM to 6:00 PM, and your schedule will depend on the clinic's needs, with early or late hours only during busy periods. Training will be conducted at the administrative building in the Galleria. You will be part of a team of 8-24 individuals, with each physician supported by 8 clinic staff members. Dress code includes navy blue scrubs, with short, groomed nails and hair that must be tied back.

Job Type & Location

This is a Contract to Hire position based out of Bellaire, Texas.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bellaire,TX.

Application Deadline

This position is anticipated to close on Oct 2, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.